Fraudulent website : lillianion.com firstname.lastname@example.org
|Url / Website||https://lillianion.com/|
Scamdoc Trust Score | Contact / Whois info
|Scam contents||2 x collapsible wardrobes|
|Comment / Review||Lisa Murray - email sent to Liilianon:|
Re: Notice of disputed charge to Account No. I request a full refund IMMEDIATELY
• I am writing to demand an IMMEDIATE REFUND of $57.45 to my credit card.
• You charged me for items I purchased that weren’t delivered.
• I ordered 2 collapsible wardrobes. I made this purchase on Monday, 11 April 2022 at 3:04 pm
• The order number is: Lillianion - ORDER 220411130128169
• You confirmed by purchase by email confirmation, from Lillianion email@example.com
• On 11 May 2022, I received 2 paper, handheld fans.
• I emailed them immediately and requested my money back. I emailed your customer service email firstname.lastname@example.org and your info email.
• I told you this was unacceptable and wanted an immediate refund.
• Your additional response ON 11 MAY is even more UNACCEPTABLE, and is below.
• If you have issues with your shipping company, that is your problem.
• I will not be waiting for a refund after returning the fans.
• As noted, I have reported you to various scam authorities and you are now being investigated.
• When I contacted you, you have requested the fans be returned before refunding the money. This is unacceptable and I request an immediate refund to my credit card.
ACTIONS / NEXT STEPS
• You will refund money immediately, and advise me when it is done.
• Rectify your actions and refund money immediately.
• I have reported you to various consumer investigation organisations and detailed your online shopping scam. These are also cc’d in this email.
• Below are details of my order history and your UNACCEPTABLE response.
• This is the email I received from this scam site after I complained:
We are deeply sorry for this case. After we check over and over again, we are sorry to find that it is the shippers who mistook the batch of the products due to the hot sale reasons, so you have received the wrong item, we are really sorry and have a claim with the shippers.
In order to make up for your loss, negotiate with our suppliers who promise that they could resend the right item to you, but to our regret, they ask for a return of the item you received. In this case, could you please go to your local post office to ask about the return cost? Our return address is: No. 167, san gan lan, Shangjie Community Neighborhood Committee, Shangjie Town, Minhou, Fuzhou, Fujian, China.
You can choose to get the full refund or ask us to resend the right item to you once the suppliers get the returned package, please offer a picture of the delivery paper and package when you return it or provide us the tracking information online (by screenshot or picture) if you return the package.After you post the item back and provide information requested above, we will arrange a full refund plus the shipping cost of the returned package right away.
In addition, could you please check whether the item is useful for you or not? If yes, how about you keep the order or send it to your friend who can use it please, we can offer you a 40% refund of your total payment immediately, which can save the hassle of returning the item to us. If you have any different ideas, please kindly tell us and do not take further action, please believe that we can help you to solve it in a short time.
Your patience will be highly appreciated, have a nice day.
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