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|Url / Website
Scamdoc Trust Score | Contact / Whois info
|They advertise on Instagram for discount clothing sale under Coldwater Creek name. Once purchased, they reported they shipped the item. Item never arrived, they insist they sent the item and that I should check with the post office and neighbors for the missing package. They provided a tracking number not valid with USPS.
|Comment / Review
Thank you for contacting us.
After inspection, we found that your package has indeed arrived at your local post office and indicated that it was delivered properly.
If you have not received the package, please try to find your package in the following two ways:
1. Please contact your local post office and provide your name, address and tracking number: AM082929903CN.
2. Please check with your neighbours and family members and ask if they have signed the package for you.
If you still cannot find the package after trying these methods, we recommend negotiating the claim with the logistics company because your package may not be delivered to you in time due to negligence. If you cannot successfully coordinate with the logistics company, please contact us, and we will help you deal with it in time.
If you have any questions, please feel free to contact us.
Customer Service Center
and this second email:
Thanks for contacting us.
Your package has indeed been delivered, a small one, you can ask your family or neighbors if it has been received.
Did you get that little package?
If you have any questions, please feel free to contact us again.
Customer service center
|More info +