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ann
03/23/2023 at 04:56 PM
Same thing happened to me! But I never received anything.
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Tana
03/23/2023 at 04:26 PM
I purchased 3 pairs of shoes i knew the price was too good to be true but i did it anyway thinking what the hell... well after that all the sudden my bank accou
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Leah
03/23/2023 at 03:36 PM
I also been waiting on my order and was suppose to ship today and now that I try to check it the site does not work this is ridiculous 50 dollars down the drain
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Caz
03/23/2023 at 02:06 PM
No confirmation email sent for my purchase. Their messenger service does not work. I've requested the money back via credit card.
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Mama3imperfects
03/23/2023 at 01:57 PM
Fortunately they didn’t scam me. I was ripped off 3 years ago by a Facebook pop up, who got me for $79.00 and then attempted to process two additional payment
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Jim808
03/23/2023 at 01:54 PM
How much do u need to deposit to continue? I'm guessing a ridiculous amount? I really want to see what happens if someone actually does deposit, can they then
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15 comments
Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
up votedown vote
Kelly 01/01/2023 at 10:45 AM
It definately seems to be a scam.
up votedown vote
Patricia Marcum 01/01/2023 at 11:52 PM
Thank you for your help
up votedown vote
Bee 01/06/2023 at 11:37 AM
Never received product after numerous attempts. Now I'm gonna have to fight to get my money back. Shouldn't be allowed to advertise on FB.
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Amy 01/07/2023 at 11:14 PM
I received my three pairs of shoes but they reeked of chemicals and had NO ARCH support...so much for ORTHOFIT. I reached out by email to get a refund and they said it's too costly to return the shoes and offered a small refund. When I send them a picture of their refund policy that states they will refund your money upon return of merchandise, they said that I could keep the shoes and they would refund 70% of my money. DO NOT trust this company!!!
up votedown vote
Cathy 01/21/2023 at 10:16 AM
Should have read reviews before purchasing. The shoes are cheaply made plus one of the shoes had a flaw. They would not give me an address to send back for another pair nor would they refund my money. Do not purchase shoes from this company!
up votedown vote
SR 01/23/2023 at 02:40 PM
I ordered 3 pairs of shoes at the end of December, then received them 3 weeks later. I had no idea they were coming directly from China. Like others said, they reek of chemicals and are cheaply made. Two pairs didn't fit; the other is too difficult to put on. I contacted them for a refund since their website says "Full, stress-free refund," and "try free for 30 days." The email I received from customer service said they've give me a 20% discount because they sent the correct size and I could keep the shoes. I responded and repeated their website policy. Then she says that I can return them but that they have to be at their address in China within 30 days of the day they were delivered to me, and that if they arrived late, they would be... Read more
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Julia 01/25/2023 at 07:12 AM
The shoes are not good quality and they refused to give me a full refund. They offered only a 15% refund. Stay away from this company.
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Appleblosdom 01/25/2023 at 05:46 PM
They are scam. Shoe is not as advertised is an imitation. Cheaply made us an understatement. No size on Shoe or packaging. They do not fit. DO NOT ORDER ORTHOFIT FROM CHINA. Can nit return
up votedown vote
Elaine Brawn 01/26/2023 at 03:34 AM
Why do they refuse to give return address.The company makes you jump through hoops to get a refund. So there statement about the guarantee is false they give a bad time.
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Jo 01/30/2023 at 05:52 PM
Dispute it with your credit card company. You will receive a credit on your card
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Karin 02/03/2023 at 08:02 PM
Definitely a scam. Ordered the shoes in December. Received a bogus tracking number that does not exist. Since then, I asked repeatedly for a refund and they are stalling each time with a prefomatted message repeating things like they are looking into it, or I should contact a local distributor.
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wanda 03/04/2023 at 09:29 AM
total scam no arch support hard and way to wide. Unable to reach co. or customer support. Money down the drain.
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Lulu 03/17/2023 at 01:42 PM
I was beginning to wonder about this company. Buyer beware. I thought I was ordering from Orthofeet. Like someone else here, I’ve ended up with a double order, no recourse for cancelling. I have a feeling the shoes will never arrive. In a way, I’m glad to see other’s bad experiences, but at the same time sorry we’ve all had such bad experiences.
up votedown vote
Dot 03/19/2023 at 05:38 AM
Shoes were terrible and sent them back. They promised a refund,but it never happened.
up votedown vote
Dot 03/19/2023 at 08:27 AM
I tried returning shoes and I’ve never received a refund. I have contacted my credit card and they are working on disputing it with the company.
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