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service02@shopify-vip.com Genterak
| Date | 01/30/2021 |
|---|---|
| Fraudulent email | service02@shopify-vip.com |
| Pseudonym | Genterak |
| Scam contents | Company advertises a waterproof iphone case with a retractible arm for motorcycle mount. They ship you a rubber band style case with a velcro attachment that would not stay on a bicycle and has no weather protection. |
| Comment / Review | This is a fradulent supplier, they advertise a very nice product, but then they ship something that looks absolutely nothing like the product advertised, then their customer service responds super slow and offers a 10% refund, or wants you to return the product to China for a refund
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| Other references | |
| More info + |
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up votedown vote
Les 11/17/2021 at 10:10 PM
I had the same problem. I ordered a 360degree camera mount, after two months I received a selfie stick worth about $2.00 . I complained to service02@shopify-vip.com> and they offered me a 10% refund. My credit card company will hopefully refund my purchase. Just a bunch of scammers.