SUSPECTED SCAM!

Scam using Paypal
support@24hservice.vip

Date03/11/2020
Fraudulent emailsupport@24hservice.vip
Scam contentsOrdered product ,not what I ordered false advertisement paidv77.80 refusing to discuss .not answering gmail
Comment / ReviewFalse advertisement

More info +
  • Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori

    • Report #243132 06/10/2020 at 04:31 PM

      Ordered 3 bras from this company on facebook. Took 2 months to receive. They came and were a replica of the ones advertised and were so flimsy and cheap couldn't be worn! Tried to return but found out this was a scam too. No one should order anything on facebook or any social media. It's the second time this has happened to me. No more! Good bye to facebook for letting scammmers have free reign!
      -------------------
      I think good people are being took all over this country by thieves! They need to be vetted before allowed to advertise any product for sale on facebook or twitter! Or don't allow advertising that you can't back up! Hate facebook for all of the crap they are allowing on their website Can no longer be trusted by anyone! Get out of that site if you don't want to be took!

      Url / Website : facebook.com
      Pseudonym : comfort bras

      • Anita Buie 07/08/2020 at 06:56 PM

        just recived my order. this balloon ball is not what i order.plus it took at least 7 months to get here.

      • Babydoll 07/10/2020 at 03:30 PM

        I placed an order for these solar flowers back in April. They arrived today July 10, 2020 in a terrible bag that looked like it had been chewed up and inside was a smashed up box. there was this paper in the bag to contact this website by email. I see that this isnt the website to make a complaint so i will write pay pal as i am so glad that i used this to pay with,

      • Lar 07/11/2020 at 05:35 PM

        I agree with the others. The quality is poor and the items do not fit correctly.

        They run very small. I wrote the support email and asked how to return them and get a refund. But no response after their initial email asking if I ordered the correct size. Which I did based on their scale. Don't bother ordering.

        You can get nicer bras at a store for the same price and not wait 2 months for them to arrive. Very disappointed

      • Sandrine 07/13/2020 at 11:54 AM

        This comment is written in a different language than the report. It is hidden for comfort reasons
        Click here to view it anyway...

      • Heide 07/13/2020 at 06:20 PM

        support@24hservice.vip
        What a shame this is a Scam all the way!!!!!

      • Erica 07/15/2020 at 12:48 PM

        So I've been taken in as well. Ordered these poor quality, ill-fitting bras that took over two months to arrive, and followed the email address enclosed in the parcel plastic envelope for customer assistance, and just read all these similar negative experiences. Great business plan. Sell garbage on fb, including a fake CS website, and keep the money...Thanks China. And fb.

      • Arthur 07/15/2020 at 05:33 PM

        This item that I received is not what you advertise so you need to do the right thing and send me what I ordered or send me back my money.

      • Dane 07/15/2020 at 06:59 PM

        Rope saw came. 2 months. Not the one pictured. 30 plus $$ order. 5 dollar return.

        SCAM Same with the electro massage pen.

        SCAM never came.

      • Dennis Heckard 07/15/2020 at 07:02 PM

        I received a "free thank you" gift with a note that says to send an email to support@24hservice.vip if I have any questions. They said to contact custermer setvicr. That is how it was spelled. Red flag.

      • Robin 07/16/2020 at 06:54 PM

        I order 3 plant holders for my balcony rail. I received one and that's it. It was poorly packaged and scratched up.

      • benjamin1964 07/16/2020 at 10:28 PM

        My wife just received the Bra about 6:00 pm. we live in Southern California.
        She put it on and it didn't. fit the shape of her breast. She had Breast Surgery awhile back. and it hurt her really bad.

        Please send me a return label so I can return it back to you.

        Thank You Very much

      • Mo 07/21/2020 at 12:18 AM

        I Ordered the metal headed Weed eater head. But received a regular one. And it took 3 Months to get here.

      • Betty 07/22/2020 at 01:39 PM

        I order the aromatherpy Hanging Fan when i get it it does not work i try the email address that was in the package but it will not come up

      • j.t. 07/23/2020 at 11:26 AM

        bs sent half the parts with what i ordered fraud and scam.dont order anything from that bs outfit
        j.t.

      • Marika 07/23/2020 at 06:19 PM

        I ordered Beauty and the Beast rings. In offer was written, for him and for her with picture of 2 nice rings. After more than 2 months I recieved just 1 ring ( for her ).I paid around 25 € for one plastic ring. Thank you a lot

      • Donna 07/26/2020 at 09:44 PM

        I ordered an Outdoor Golf Game #21225. I was notified that it had been shipped over a month ago. All I received was a foam golf ball. In the package was a slip with the email: support@24hservice.vip which led me to you. What is my next course of action?

      • Christina 07/29/2020 at 01:59 AM

        I ordered an outdoor golf game and all I recieved was a golf ball with a note with this email address what do I do ?

      • Bb 07/29/2020 at 07:37 AM

        I ordered a hair straightener I asked for my 45 dollar refund they said in each email 3 5 8 dollars is what they want to offer me

      • Patti 07/30/2020 at 06:39 PM

        I too have been ripped off! Received puzzle that is not what I ordered With no rtecourse. I have been similarly ripped off by at least 5 other “Chinese” rip off artists. Recieved wrong puzzles, cheap thin paper junk ( often horrible copies of US made puzzles) Which arrived several months after ordered. When contacted they want pictures, but then refuse to pay return charge and offer 10-15% of what you paid. It took so long For the first one to arrive that I had ordered more. Shame on me! Do not buy from Facebook!!!!!!
        All junk that you over pay for, and wait for, for months!

      • Diane 08/07/2020 at 05:42 PM

        I just received my foam golf ball with a thankyou after waiting over 2 months for the golf game. DEFINITELY A SCAM!

      • Harold 08/10/2020 at 05:09 PM

        Ordered two pair of shorts and both were the same color and crap quality.

      • Tawnya 08/10/2020 at 06:16 PM

        I ordered a circular saw and got 3 saw blades doesn't even say circular on it this needs to be taken down off Facebook what I ordered was a multifunctional circular saw that's not what I got

      • Kristin W 08/15/2020 at 01:26 PM

        I ordered lanterns and they arrived not as advertised and poorly packaged and damaged. The email answer offered to found $2 on the $70 I paid. I wanted to send them back as they are not as advertised and damaged and they “do not agree to the return”. It is so frustrating! I thought I was purchasing from a company based in California and my email responses have an Asian language in the signature. I just want to know how to get my money back and return the faulty products. Anyone had any luck?

      • Pepe 08/28/2020 at 03:00 PM

        I received clothing 5 months after ordering only to discover they were too small. I ordered correct size. Now I find web site is a scam. Can't get money back or different size clothing. I am on a fixed income and can't afford this kind of thing. Should have known better.

      • Christine D 09/04/2020 at 07:27 AM

        I no longer need these 3 unicorn necklaces. My daughter got my Grand daughter a unicorn necklace. Could I please get my money back?

      • Janet 09/12/2020 at 12:10 PM

        I did not order a rope saw. I ordered an electric saw. Send my money back now!!! you are a scam site.

      • Howell 10/12/2020 at 12:23 PM

        Iv just received my order for a pair of boots supposed to be leather with slip proof sole they are plastic and I wouldn’t dare wear them outside iv e mailed can’t see that I’ll get a refund I will never order from them again

      • Ki Ki 10/27/2020 at 06:24 PM

        I have places and order for the faux ivy panel for the exterior fence. Looking at the picture believing i am going to received 6 panels. I received this little package. With the size of 6 dinner plates mat for the table. I just wanted a refunded and a return label to return these table mats..

      • Icewolf2176 11/03/2020 at 10:04 AM

        I order a dash cam from nicedoit.com and received just a SD chip. when I emailed the how long to receive the actual dash cam their response was "we will look into it."

      • Rick 11/12/2020 at 10:01 AM

        Ordered golf shoes, they came but to small. I want them replaced or refund . 👟👟👟👟👟⛈⛈⛈

      • Sharon S 12/01/2020 at 08:19 PM

        I ordered security bulbs that took SD Memory cards and actually acted as video security camera. I pd 90$ for 2 and received the SD cards only. SCAM big time. Why is this type of thing not illegal? And why are they allowed to continue? Very disappointing.

      • Bj 12/02/2020 at 08:20 PM

        I two ordered the security bulb and only received a memory card. My car will reimburse me !

      • June Covington 12/07/2020 at 12:30 PM

        This is not what I ordered. It was a 3 piece stainless steel bowl/Callander with grater for top of bowl. I only got the grater. I guess this was a scam & I enjoyed ordering online but after today I won't be ordering any longer. I would like the rest of my order or refund me. I could go to the bank & have them sue you! Please respond.

      • K banks 12/19/2020 at 11:14 AM

        This is definitely a scam I ordered a bionic trimmer with a steel blade , the box was shocking wet and I paid good money for item and sure it's only worth £10 if that these should strong up.this suppose to cut with zip tires .

      • Sandra 01/04/2021 at 09:00 PM

        I just received faux plants for planters. From the pic on FB these are not the same lush greenery plants I ordered! These are much smaller & very thin, you can see through them! I think anything ordered online should have to state where it's shipped from, that would stop a lot of this crap because if I had known it was from CHINA I would have never ordered in the 1st place!

      • Lachlan 01/06/2021 at 06:33 AM

        Attracted to advertisement of good quality leather boots at £38 ordered 27/11/20. No email confirmation, so ordered again sending an email to company explaining my reason for a possible duplicated order and requested their response. They responded 30/11/20...order received I was told to be patient! Two pair of (what I would describe) wellington boots arrived 21/12/20. Ok I thought I took the risk regarding quality andshould have known better but in my defence the advertisement was very misleading. So prepared to accept my mistake I requested a return label for one pair of boots along with a refund. The response is ‘nothing wrong with product you ordered have a nice day’.

        Can’t argue as the boots will be good for walking through mud and wetlands...unless of course they leak! This company completely ignore ‘Long Distance Purchasing Consumer Rights’. How are they allowed? At least I received my order albeit rubbish...a lot of people don’t. Lesson learned from Facebook advertisements....check the company before you order.

        Anyone want a pair of wellies!

      • patricia 01/12/2021 at 12:37 PM

        This comment is written in a different language than the report. It is hidden for comfort reasons
        Click here to view it anyway...

      • Rich 01/14/2021 at 11:02 AM

        I ordered a heated vest and heated gloves, the gloves was not heated and the vest is to small and does not heat in the areas that was described in the ad, and there was no instructions with them and had to use by trial and error! Cheap crap from China and did not know thats where it came from. Dont order any thing from facebook, they ought to be ashamed !!

      • Kr 01/29/2021 at 04:57 PM

        Ordered the ring . What a laugh. I ordered a11 received a 5.it took 2 months to get it. But I paid thru PayPal and they refunded me.i will never buy thru Facebook again. A lesson learned. It's a hoax.

      • EM 02/08/2021 at 02:29 PM

        My son ordered the chunky knit blankets as Christmas gifts. The first one arrived about two weeks ago and the second today. The blankets are not big enough for a baby to fit in. They advertised a blanket, but this is barely a shawl. I emailed this email today, my guess is nothing will happen.

      • ym pls help 02/08/2021 at 03:14 PM

        Guys I have a question do they take more money than what the item is because im scared?

      • maude 02/19/2021 at 09:14 AM

        I ordered plants and they are not the right size and I need address to send back.
        they are so cheap looking but cost alot...

      • joseph 04/07/2021 at 08:31 PM

        Tried to make contact with support@24hservice.vip about item I PAY PAL paid but item Charge of 47.98 not rec'd jkopeck66@yahoo.com...

      • Barbara Bird 04/30/2021 at 06:51 AM

        I order trainers they were to big ask for exchange.and ask for the address to send them back .The did not sent it also The web site did not say no returns

      • Carolyn Payne 05/04/2021 at 11:44 AM

        I ordered vines on stick said Ike 4ftby8ft they arrived

        11inches by 12inches and I paid over 100.00 complete FRAUD don’t buy from internet unless you know party worse junk I have ever seen it came from Lee 147-03 182street. Jamaica New York11413.

        TRASH

      • OV 05/10/2021 at 12:08 PM

        Don't know if they are a scam but they definitely have to modify their sizes. I ordered two pair of military grade mens shorts size 34-36. They arrived 6 weeks later but my size 35 waist needed another four inches added to these shorts. I mailed the company and of course do not expect to get any reply. Live and learn, do not order anything through facebook as most of it comes from China and you cannot believe anything they say online.

      • Lou 05/11/2021 at 04:42 PM

        I ordered ivy vines on the retractable screen which is supposed to be 4x8 and they came not more than the size of a placemat after 2 months. I paid $120 for 6 panels, and it came with a thank you note with an email, support@24hsrvice.vip. I should ask Facebook for a refund cause they allow these scammers to sell to the US. Complete FRAUD. return address came from Lee 147-03 182street. Jamaica New York11413. If this address is legit, someone should check this address and arrest all of them for internet fraud. Learned my lesson.

      • Evy 05/18/2021 at 09:52 AM

        I ordered fairies Turek and Tudor for garden costing £63. Order took nearly 3 months to arrive and were extremely poor copies that I wouldn’t even pay 99p for. I have contacted PayPal to raise a claim in their Resolution Centre. I can only hope this goes through as only just had time to claim. Complete scam.

      • Connie Rotolo 06/13/2021 at 11:21 PM

        I ordered the solar lights what a rip off this is false advertising. These followers looked nowhere in the picture. I put order in April received 6/12/2021 in a smashed up box. The flowers were coming apart this is not what I ordered they are not was what was advertised this are very flimsy and are made of material. I think they were 88.00 not worth it. Everything in broken boxes were all crushed, In ad had beautiful flowers in a heavy plastic. This is a Scam

      • judy 06/26/2021 at 01:24 PM

        Scam, got a smashed box yesterday solar flower that I ordered 4/27/21

      • James 12/20/2021 at 07:27 PM

        I got this package in the mail and I didn't order it I don't know what is going on it's a plastic dinosaur can you please let me know what this is and how much was it

      • Sheila 01/05/2022 at 05:38 PM

        I ordered a remote control dinosaur. I received a plastic dinosaur no bigger than my hand. This was a Christmas present!! What awful scumbags that are screwing us over.!! Has anyone figured out how to get our money back??

      • Michelle DiRenzo 01/17/2022 at 03:28 PM

        I have been having difficulty returning an item which was totally misadvertized on website. It was a book called "The Night before Christmas". It was over $40.00 and it was much smaller than advertised. It also was broken. I contacted through the email support@24hservice.vip and they told me to send the sku number on the product. There was not such number. They said there was nothing they can do. I am looking for a refund and this was very expensive for what I received. Any advice is appreciated. Michelle D

      • ray 03/17/2022 at 07:05 AM

        I am trying to return shoe that are not like they are advertised

      • lemoine 03/17/2022 at 02:32 PM

        This comment is written in a different language than the report. It is hidden for comfort reasons
        Click here to view it anyway...

      • lemoine 03/17/2022 at 02:33 PM

        bonne marchandise de se que j ai commander les bracelet

      • Cris 04/05/2022 at 10:20 PM

        Ordered 2 pairs of ladies dress pants. I’m a size 16 and ordered extra large . After 3 months I receive them. They might just fit a slim 14 year old girl. Very disappointed to say the least. Cost me $70 AUD. I’m on a pension and saved up to give myself something nice. Tried to use the 24 hour support website and just got scammed. The people that do this should be ashamed of themselves.

      • Dottie 04/23/2022 at 08:20 PM

        Dottie

        HI ordered the mothers day earrings. Waited a long time. There was only one little tiny earring in the tiniest package. What do I have to do to get the other earring

      • Bmeyer628 05/10/2022 at 10:27 AM

        Dottie I had the exact same problem- that site is a SCAM and so is the card they included which brought me to this website- kiss your money goodbye- I'm going to try and take it up with pay pal-

      • Catherine 05/17/2022 at 03:01 PM

        I received today after today my earrings. The earring came after months of waiting. However, there was only 1 earring. I thought it was a pair. Did I get scammed?

        Item # A19-25-02 or J2245027-A

      • Brownlady 06/23/2022 at 01:52 PM

        I ordered 2 bras for my Grand Daughter who is in college. Not only did it take 6 months to arrive, but it not what was shown on Facebook. Please STOP the scammer on your social media page. I'm on a fit income and just trying to help my Baby get through school. This is money She or I could have had food with this money. $62 is a lots of money to us.

      • Roger 06/29/2022 at 01:38 PM

        I ordered what I thought was a nice summer shirt! after 2 weeks, I finally receive it. Sad to say that I ordered 2X and when I got it it was very poor quality and the size did read 2X and I would probably fit a 2 year old. What a freakn rip off!!

      • Mcgoo 07/18/2022 at 02:34 PM

        I ordered leather restorer . Got a small tube was suppose to get 7 tubes different shades only received one . Received note inside saying contact us . This is a huge scam . Don’t order anything from this company .

      • Mary 08/19/2022 at 10:16 AM

        I just received a jacket which is to small and has a hole in the pocket,can’t get in touch to return it.

      • Lynette 09/15/2022 at 07:24 AM

        Very poor-quality product. Ordered and received 2 bras - Quality is cheap and very poor. Refund policy says a full refund will be given if not satisfied. They offered me 3UDS compensation, then 5 USD then 7 USD - still not resolved. Stay away from this company .

      • Treec 12/14/2022 at 02:20 AM

        I ordered the plastic hands to hold your phone up,the hands are hard plastic and my phone , my phone won't fit in it the plastic is so hard my phone won't fit in it, I would like to get my money back.

      • Sheila Shull 01/10/2023 at 02:55 PM

        I ordered some clothes from Facebook when they came they were to small all the information I got for a return was this website and I can’t reach anyone my order number is 7736S136896 please let me know how I can exchange them

      • steben 02/06/2023 at 11:36 PM

        Scam! Purchased their shirts thru FB. Fourteen weeks later 2 used shirts I didn't order arrived. Can't send them back. Can't get anyone to respond to my inquiries.

      • Diane Velazquez 02/26/2023 at 08:49 PM

        I am trying to get in touch with this email

        support@24hservice.vip, concerning some panties received but they are not respoding to my text I want my money back.please, help me.

      • Glo 04/14/2023 at 05:50 AM

        Looks like i'm not the only one. Should have known better.

      • Elston 05/08/2023 at 07:30 PM

        This is not the item I ordered how can I get my refund

      Reply
    • Elle 06/21/2020 at 02:59 AM

      I ordered bras on 4/27/20 and haven't gotten them yet. They answered my email several times then finally gave me a tracking number that has yet to show up under and delivery service. I'm so disgusted and disappointed that during a pandemic people have to be so dishonest. It's truly shameful and sickening.

      Reply
    • Sparky 07/01/2020 at 04:13 PM

      I ordered a battery operated water sprayer that would spray water using a drink bottle or was suppose to come with a small hose to drop it into a bucket to use as the water supply......... What did I get in the mail..... It was a regular hose nozzle. They show one thing in the pictured video, and when you place your order, they sent you something completely different from what you ordered and payed for. Bait and switch type SCAM!

      Reply
    • Martha 07/13/2020 at 01:52 PM

      I don't know what that mess they sent me. I don't know were it came from. I got 3 covers that I don't know what they are for. They sent junk thats all it was JUNK. No return address no phone numbers. So now I'm out of my money. and products. I paid through PayPal so what happened.( Nothing) just junk. I'm not happy at all.

      Reply
    • Report #256290 07/16/2020 at 02:16 PM

      item sent is not what i ordered
      -------------------
      ordered a hand saw and only received blades.tried to contact at e mail address given but came up as a fraudulent e mail address

      • jane 08/31/2020 at 08:31 PM

        the item i ordered is too small I need a 3x large.

      • Jeff 09/01/2020 at 11:59 AM

        Hello I accidentally ordered two pairs of shorts that were too small. I would like to possibly get them exchanged for the right size fit. Thank you.

      • Orlando 09/02/2020 at 01:53 PM

        I don't order a pocket test thermometer. Why I received this item.

      • Lynn 09/02/2020 at 04:12 PM

        I did not order this product.

      • James 09/05/2020 at 12:36 AM

        Re E3221084
        I received a replacement tape only, and not the device that uses it.

      • Roy Lee 09/15/2020 at 02:33 PM

        Ordered hand saw received a hand operated chain saw chain with hand grips to manually cut off a branch could not reach anyone at ZJLogistics 3979 Guasti Rd Unit A Ontario Ca 91761

      • Chris partington 10/05/2020 at 05:44 AM

        Ordered a hand held electric chain saw and the thieving bastards sent me a bit of chain with orange handles!! How do I get hold of these low lives????

      • Steve 10/11/2020 at 06:46 PM

        I ordered a pair of good looking sunglasses/ nite driving with mirror tint lens what they sent was a pair with plain yellow lens didn't even remotely llok like the ones in advert. they wern't even high enough to block sun I paid about 36.00 cndn. and customer service offered 3.00 as apology!! I tried to find ad but it had been deleted. Strange EH.

      • Richard Byrd 10/23/2020 at 06:18 PM

        We bought a vest that keeps you warm but no instructions,only on Chinese.It has a plug in the pocket but nothing to plug it into.

      • Adriaan van der Linden 11/05/2020 at 04:40 PM

        Ordered christmas lights ar buy 4 goet 4 free. Got 1 set of lights. This is a severe rip off.

      • Thomas carey 11/05/2020 at 05:37 PM

        I ordered two military style flashlights. When I ordered them PayPal paid them! I had no verification number of the vendor I was left in the dark not knowing whether or not I will receive the flashlights or not?

        Finally the flashlights came in the mail, it’s hard to tell whether they were used or not? They came in a plain white box, no instructions, no batteries , no return address, no Information on who to contact if there’s any problems! Other than a card saying THANK YOU with a website on it;

        (support@24Hservice .VIP)

        They don’t work as advertised!

        So what do I do ? What are my choices?

      • Thomas carey 11/05/2020 at 05:40 PM

        What good is this Email support@24service.VIP ? It does it give you any help or any information worthless you get scammed you get scammed you lose your money PayPal doesn’t care?

      • Lesley 11/11/2020 at 11:17 AM

        My package had been opened and it contained one roll of photo paper but not the photo duplicate machine that I ordered

      • Bobbi 11/18/2020 at 08:43 PM

        I just received a bra that I never ordered. Weirdly it’s in my size... very strange.

      • wardey 12/10/2020 at 10:45 PM

        I went and purchase two security camera from face book watch is a Scam I don't Receive

        so I am piss Off

      • Catherine 12/15/2020 at 04:27 PM

        I ordered a phone printer but I never recieved it, I complained to PayPal and after the complaint they just gave me a paper roll! :(

      • Chris 01/10/2021 at 11:28 PM

        I ordered a small blanketed and i got a very small blanket and was wondering if i can get a bigger one?

      • Linda 01/11/2021 at 03:34 PM

        My item was broken what a refund

      • LaRee 01/16/2021 at 07:36 PM

        i ordered the sun catcher and it came to me in peices and no way to put it together they didnt send the hooks with it

      • Goulchen 06/11/2021 at 07:18 AM

        I received 4 smart watches. None is working. No charger and no charge in them. Watch itself does not have a platform for a USB either. How does it charge? and how it starts?. Anyone knows?

      • Marg 01/12/2022 at 01:57 AM

        How is this for stupid? I ordered 16 chair sliders, to cover the legs on my chairs. 4 chairsx4 legs =16. Well I only received 15. You would not believe the absolute ridiculous emails that I have been receiving. I sent them a photo of the parcel post sticker on the package and they asked for photos of the product. I have put 12 on three of my chairs, so sent them a photo of the three which I can’t put on a chair and would you believe they want to see a photo of all of the products. They expect me to take the sliders off the three chairs and send them a photo of the 15 sliders. This is the most ludicrous thing I have ever heard. All I want is one more slider. Is this too much to ask?

      • Mary 09/08/2022 at 04:16 AM

        I ordered a ring for my grand daughter and it came in a plastic bag instead of a ring box like it was advertised. Poor quality and false advertisement.

      • Abii 09/08/2022 at 04:28 AM

        Hello Mary, you can try to get refunded by initiating a dispute procedure on PayPal:
        https://www.paypal.com/us/webapps/mpp/security/seller-dispute-resolution

        Or if you paid using a credit card you can try Chargeback:
        https://info.scamwatcher.com/best-practices/disputes-chargebacks/

      • Mars 10/14/2023 at 04:52 PM

        I ordered the plastic little red gas can money holder 0ffered for $9.99. If you buy five you get five free. So that is what I ordered. Today I get 48 little red gas cans and was charged $308.88.

        Early Christmas Sale. i want this corrected. Please call me Marilyn Hanni 317-523-9810.

        October 14, 2023

        Thank you.

      Reply
    • Kevin Sheridan 07/17/2020 at 09:24 PM

      I purchased a Summer Breeze neck fan from one of their ads on Facebook. It took 47 days to get to me, and now the damn thing doesn't work. I spent almost $40 on it, and now they're trying to tell me they can only give me $8. What in the actual HELL??? This company needs to be reported to the Better Business Bureau. If y'all have any advice, please email me at kmaxinator@gmail.com.

      Reply
    • Geri 07/18/2020 at 02:13 PM

      Never order anything from a Facebook ad. I have done it twice and once it came broken. I ordered reading glasses that were supposed to be adjustable for your eyes. You couldn't see through the plastic lenses. The next was for 3 hanging plant holders. They were sending the worn items. I did contact them but when the corrected order came it was not what I ordered. In order to file a claim with them they wanted a $1.00 to do it which meant giving them a credit card. I didn't do that so I am left with these items, whatever they are.

      Reply
    • Report #259365 07/27/2020 at 12:35 PM

      Ordered a multi functional saw.After forty days in transit,the website stated they operated out of California,the saw did not arrive but saw blades did.The blades are useless without the saw.I have opened a dispute with PayPal.I will NEVER order anything off of Facebook again.
      -------------------
      I feel Facebook is ignoring the fact that people are getting scammed just to keep the advertising revenue,so goodbye to Facebook as well.

      • Carol Gillahan 07/27/2020 at 08:12 PM

        I ordered saw with saw blades just now received the blades only. I ordered back in May. When will the saw ge sent?

      • 2630pepper 08/26/2020 at 07:40 AM

        They scammed me they sent pool lights that are junk,cannot contact them,never again Will I order from fb they are crooks too as far as I am concerned

      • BigMonie01 12/12/2020 at 03:58 PM

        sucks

      Reply
    • Ken 07/27/2020 at 01:57 PM

      Ordered a multipurpose saw and finally got 3 saw blades but never got the saw. Happened to me before on another item. They stated if I would return item I would get a refund. Cost to return $30 item was nearly $100. PayPal was no help stating seller proved I did receive my item through tracking info. They would not accept the fact that I received only part of my order!

      Reply
    • Wayne 08/03/2020 at 02:58 PM

      order a lazer level for vertical and horizontal green line leveling, cost approx £45.00p got a 150mm small hand level, whoppee, with a light, I want my money back, ASAP, you were fast enough to take it, FALSE ADVERTISING, FRAUDULENT, LIARS, MISS REPURANTION, AND A BOOT FAIR COMPANY, THEY SHOULD BE TAKEN OFF ADVERTISING, see if you get back to me , with my money, wayne sumpton, UK.

      Reply
    • Report #262448 08/07/2020 at 02:56 PM

      ordered one pair of shorts and one pair of pants, i recieved 2 pair of shorts that are of the worst quality ever. they send a card with the shipment telling you for customer services contact
      support@24hservice.vip which does not exist.
      package came from FBM
      5650 lindbergh lane
      bell ca. 90201
      -------------------
      my comments are that this was total scam that was advertising on facebook or instagram .. had no problem taking my money in june thru paypal in june to recieve now in august. trying to dispute the charge with my credit card company but i no longer will support anything on paypal.

      Pseudonym : fine for laughs

      • sue 09/03/2020 at 04:33 PM

        some order came to my house and I didnt order. from bell ca.

      • Lola 09/29/2020 at 04:18 PM

        Oars came to my house that I didn’t order from fbm, 5650 lindbergh lane, bell, California

      • Mark 10/05/2020 at 08:58 PM

        Well I didn't get what I ordered either ,I ordered electric boogie boards paid almost 200.00 for them 8 weeks later they send me,water fun surfer that you blow up.im going to keep investigating until I get to the bottom.

      • Dgd8 10/08/2020 at 12:32 AM

        The exact same thing happened to me! I just opened the package after waiting for months and it's 2 kid inflatable learn to swim float boogie boards. Did you ever get this resolved? If so, please tell me how. Thank you!!

      • Dgd8 10/08/2020 at 12:36 AM

        I just received a package and realize instead of two motorized water jets I ordered a couple months ago, they sent me two blow up child floats. I paid over $200 for motorized water jets, paid through PayPal and was sent this junk. I am so upset that I was scammed, but I promise I will get my money back!!!

      • Pete 10/15/2020 at 12:24 PM

        I Ordered motorized wakeboard and received 2 inflatable air mattresses

      • Auusto 12/13/2021 at 04:11 PM

        I order a drill sharpening bits and what I get was only the sharpening wheel this happened at the beginning of the year and I never earned anymore from them.

      Reply
    • VMEI 08/14/2020 at 07:38 AM

      I order a multifunctional saw and blade (with a set of blades) as per product page. What i got was exactly what others have mentioned, 3 blades. No saw included. I have been in many emails back and forth and they keep saying I ordered just the blade. Ridiculous! Why would I pay 30 plus bucks for just blades (and its supposedly on sale for 48% off). They even taken down their site. The customer service send me to another site ( https://starstool.net) if I want to make another order. Definitely not! This is totally a scam! Fyi- don't buy anything from the site https://starstool.net.

      Reply
    • Mr. K 08/28/2020 at 03:16 PM

      I ordered a pair of cargo shorts at the end of May 2020 and they just arrived today 08/27/2020. They were to small (not the size I ordered) and there is no way to contact the seller now to return them or reorder. If anyone has this info I would appreciate it.

      Reply
    • Report #270445 09/05/2020 at 03:25 PM

      Rubber golfball
      -------------------
      I ordered a golf chipping game months ago. Today I received nothing more than a rubber golf Ball

      • Brenda 02/25/2022 at 04:47 PM

        I ordered 3 bras and the cup size is way too small. This is the email they enclosed in the package. So I guess I’m just scammed.

      Reply
    • Sandra Lawrence 09/08/2020 at 10:08 PM

      Ordered a swimming pool float that was supposed to be a hammock to lay back in and float. It arrived as two tiny pieces of blow-up rubber and a net between them. It was $40 and could be bought in a dollar store for $2.

      Totally a scam.

      Put in the address to complain and it came up as a scam site. Items from China which I would never have ordered.

      Reply
    • Report #272012 09/10/2020 at 04:50 PM

      Ordered a ring.what was sent looks absolutely not like what I ordered. Hideous ring sent
      -------------------
      I tried to reach someone to complain but all emails and phone numbers as are incorrect

      Telephone : 8042616603

      • patricia 12/10/2020 at 02:24 PM

        I made a purchase and got an e-mail it was the last week in November and am told my item has being shipped, I have tried to use my tracking no but to no avail have I being scamed

      Reply
    • Report #274241 09/18/2020 at 02:53 PM

      Battery powered hand saw, Stihl brand on advertisement
      -------------------
      All I received was a piece of a chain saw blade with hand straps on each end


      Reply
    • EmmaSimon 10/08/2020 at 05:51 PM

      This is a scam I order a hot iron and got a flat iron 3inch long can't do nothing with it . Please do not order any thing from face book all of them are a scam, even using PayPal. Now I trying to get back my money though pay pal which I think going to be hard cause you cannot get thought to them. I learn my lesson. Stay away from all of this shit on facebook.

      Reply
    • Todd Antares 10/13/2020 at 03:47 PM

      Ordered a Halloween window screen projector. Got a white plastic garbage bag and some tape. No response from seller. Made the mistake of thinking because they were advertising on FaceBook they would be reputable. Since Facebook is so good at censoring their members you would think they would censor scams... ah well... sucker born every minute.

      Reply
    • c 10/18/2020 at 09:00 AM

      I ordered a so called Australian wool cardigan which took months to come. Arrived yesterday and it is about half the length it looked on the model and has a button on a strange place which made it sit in an awkward way. It looks shoddy and something that wouldn't sell in a charity shop. Disgusted that after looking at reviews now , this company is not fit to sell anything it seems. I wish I had read the real reviews before buying. I dont even know how to get in touch anymore. This was to be a present for my daughter in law. Maybe the dog would like it!!

      Reply
    • eric thompson 11/02/2020 at 03:23 PM

      sir i ordered

      pot rivit kit with

      accesories

      you

      sent small bag

      of

      pot rivits

      and

      for

      thirty quid

      i dont

      think

      this is acceptable

      its a scam

      i know need you to send ne my

      order as

      ordered

      ore

      i will

      be

      reporting you

      to the fraud

      squd

      i hope

      for a satisfactory

      conclusion

      to the

      problem

      regards

      eric thompson

      Reply
    • THall 11/04/2020 at 12:45 PM

      I purchased a heated vest that does NOT work and is NOT adult size. It says to remove the removable charger to turn it on before turning the vest on. There is no charger. I told them it didn't have one and they said it didn't come with one. I found one of my own and it will NOT turn on. I asked for my money back and they said they can't unless it's defective. I retold them it would NOT turn on and now they ignore my emails. I now have a childs unheated vest at the cost of $45.98.

      Reply
    • Report #291530 11/11/2020 at 06:56 PM

      They have advertising on Facebook.
      -------------------
      I order a Robot Vacccum from Facebook Advertising. The product arrived is totally a ripoff it looks like a ship toy

      Reply
    • Remy 11/18/2020 at 03:06 AM

      This is f.... b... s...they can go to HELL.
      I ordered Wireless wi fi camera, looks good in their ads, I just received a small memory

      card, and NO security Camera. the cost of the m.c , is not even $15.00.
      I tried to email them, but my email bounce back.

      THIS IS A SCAM!!! BEWARE OF THIS F....IDIOTS!! I got the SAME story as others.

      Reply
    • REO 11/18/2020 at 10:08 AM

      Ordered a Halloween window screen projector on Sept.10 merchant name is Vanice Co.,Ltd
      tried to cancel order two weeks before Halloween since it did not show being shipped I got no help was told shipment was in motion and to late to cancel. Projector arrive 11/17 with a thank you not and to reach out to support@24hservice.vip to return the item.The support site is a scam I purchased thru PayPal so I'm hopping I can some kind of restitution if not then they got another sucker

      Reply
    • Report #294225 11/18/2020 at 05:35 PM

      I ordered a snow globe from an add on Facebook for $20 and received a sticker.

      Pseudonym : ZJLogistics and Yokawa Network Limited

      • Yokawa Network Limited 12/01/2020 at 08:53 AM

        I ordered the heated vest and it does not work. I emailed support@24hservice.vip and they responded "Thanks for your email and sorry for the delay.
        As we checked with our warehouse, this product does not include the battery,

        it needs connect to power source,you can use it by USB, hope you understand.
        Have a nice day! ". I connected the USB port to an actual outlet and it does not power on so I highly doubt connecting it to a battery pack will work.

      • J 12/07/2020 at 04:47 PM

        Just got the same thing and totally agree. Stupid heated vest with no charger and no heat when plugged in. No directions, no receipt, nothing but a vest. What's the next step?

      • Joe 12/24/2020 at 02:48 AM

        Ordered 2 heated vest off Facebook.
        Resonable delivery time. Do not work!!
        No directions. No customer service.
        No return Imformation.

        There goes Christmas!

      • Sameyerv88 12/27/2020 at 08:21 AM

        Received vest with no battery. Size is also way off. These vests are worthless.

      • Moose 01/12/2021 at 12:59 AM

        After ordering vest on December 1,2020 I finally received it on January 11,2021. No charger supplied!!! I had a cellphone charger but vest keeps shutting off on its own!!
        PayPal did help in tracking this piece of —— product!!!

        Buyer Beware!!!

      • kathy 02/15/2021 at 11:30 AM

        hi, I had a similar situation, no charger and kept shutting off.

        I was watching a you tube for another supplier to try to find out how long it takes to charge... from there I learned you have to actually HOLD DOWN the button to have it work. I just now did that and it appears to be warm/heated.
        just thought I would share... Not sure how long it was last, but...

      • Rose 04/11/2022 at 09:18 PM

        I am trying to return a pair of shoes ,that are too large for me ,where do i send them back, address please.

      • Sherrill 06/06/2022 at 02:30 PM

        Received the shirt I ordered but they sent the wrong size

      Reply
    • Report #294604 11/19/2020 at 03:36 PM

      False Advertising!!!
      -------------------
      The ad showed vacuum cleaner similar to the brand name Roomba, showing how it worked as good as Roomba. So I wanted one, in fact, I ordered two. One for home, one for RV. What I received is a joke. Nothing near what the ad showed.
      Please help me to get a refund and get them off the Internet.
      Thank You, Sara Sellers

      • grammasara 11/19/2020 at 04:47 PM

        This is what makes me skeptical of buying online. False ads, tempt the older people like me. I am not as computer savvy as lots of people.

        Please give us more info on how to reach them and argue our case with them. All the info I got was a slip of paper inside packaging with this e-mail address, which is fake too.
        support@24hservice.vip

      Reply
    • Report #296405 11/24/2020 at 09:03 PM

      Received a rubber golf ball on its place. This has also been reported to Paypal.

      Pseudonym : meteor co. ltd.

      • Dana 12/06/2020 at 03:42 PM

        I order two 3 in 1 electric spin scrubber an have not heard a thing about them . Order on 11/10/2020

      • Keljor 12/10/2020 at 02:38 PM

        They did the exact same thing to me. Except I ordered two games, so I got two balls.

        I paid $47 USD so $70 CND They originally offered me $7 as compensation, then I refused, still fighting them. They told me to ship the balls back to some crazy address in China (the original package return address was Ontario) It was going to cost me $69 to ship back. This is unacceptable that they keep getting away with this.

      • Amazingsol 12/10/2020 at 11:36 PM

        Exactly the same thing happened to me. I ordered two Cornhole Golf Sets and all I got was two foam practice balls with a return address in Jamaica, NY. They said that all I had ordered was the two foam golf balls for $47.

      • Cassie 12/16/2020 at 03:46 PM

        I ordered 3 small printers for smart phones , got 3 rolls of papper

      • Rosalie 12/19/2020 at 12:22 PM

        I ordered 3 blankets on 11/20/20, no blankets... I spent 60 dollars and nothing. Wtheck.. thanks ridiculous!!!!! How very sad.

      • BB's boss 12/21/2020 at 12:25 AM

        i purchased 4 fidget drones got nothing.

      • Rhonda 12/22/2020 at 08:32 AM

        I ordered 2 heaters, received one that was the size of a coffee cup and never received the other, Fighting pay pal and American Express

      • Mikey 12/22/2020 at 06:20 PM

        I ordered 1 phone printer and only got the paper. No printer

      • Debbie 12/23/2020 at 04:46 PM

        I too ordered two of the 3 in one electric scrubbers on 11/09 and I have not heard from Meteor concerning this nor have I received the items ordered, but they did take my money. I reached out to pay pal for assistance which I was suppose to hear back from them within 24-hours and nothing from them neither.

      • Tousha 12/28/2020 at 12:44 PM

        I got 2 rolls of paper and PayPal isn't any help as they denied my claim because they had a tracking number!

      • Dick 12/31/2020 at 11:01 AM

        SCAM. Ordered a chunky knit blanket on 12/16/20. I keep asking for a shipping status and tracking information but all they do is reply with some bullshit email saying

        "Thank you for your patience. As we checked, your order has been sent out, please be patient to wait for the status update. If you have any questions, please feel free to contact us.

        Thank you!

        Have a nice day"

        Fuck these motherfuckers. I filed a claim through PayPal and am waiting to hear back. If I find out who these shit sacks are I'm going to find them and shove their own heads up their asses.

      • wendell 12/31/2020 at 05:35 PM

        i 2 ordered 2 golf corn hole games but i received 2 foam golf balls what a scam and rip off i don't see why pay pal deals with this company they need to refund every one's money if not everyone should cancel there pay pal account

      • Louis 01/04/2021 at 08:20 PM

        I ordered a dog activation ball.Been waiting so decided to turn in a dispute on my credit card.So Ill probably get my money re-imbursed as it is still only in process,not completed.

      • Ruth 01/09/2021 at 12:39 PM

        I ordered 2 queen size blanket $80 and got 2 baby blankets.. got the order 2 months later.. i emailed them amd they said they will check with their factory.

        Its been a week and a half and have heard nothing.. have sent them 3 emails.. just hope i get my money back.. not very impressed with them

      • Julie 01/20/2021 at 12:40 PM

        I got 4 of the knit blankets that were suppose to be 50x50, and they are 17x20. Not even a baby blanket! I am so upset they were Christmas gifts for some family members. Now I have to find something else! It is a scam of the biggest kind!

      • Cynthia 02/19/2021 at 06:56 PM

        I ordered the chunky knit blankets and never received them. I filed a claim with Paypal. I went to my bank and filed a fraud and got my money. In the meantime, my bank pursued to Paypal and gave my bank a transaction # different than mine with a USPS tracking history all the way to delivery from the merchant. Now my bank is going to take back the money in two days. What? I have a different tracking # from an email they sent last month, showing it's coming from somewhere in China and it's made at least 15 stops. Haven't received anything and I'm not expecting what I ordered either. I don't know who the crooks are the merchant or Paypal? Where this other fake USPS tracking came from showing detail from California, all the way to a supposed delivery is beyond me. I'm mad and disgusted.

      • TheMother 03/10/2021 at 02:19 PM

        Good luck with that! I did receive my order, the twin-sized blanket was 2' X 2' and the 2 queen-sized blankets were 2' X 3'.
        My order confirmation stated the balance was $104.97, yet my PayPal account was charged $120.14!
        After 2 months of arguing that "They shipped what I ordered", they're going to give me a refund. But I have to send the blankets back to China! It's going to cost me $87.35 to get my refund of $120.14!!!!
        I'm once again wondering if there is any advantage to using PayPal.

      Reply
    • Report #297926 11/28/2020 at 11:21 AM

      Angel Wings Christmas ornament
      -------------------
      Product arrived totally damaged and not as advertised. No way to return

      • Diana 12/05/2020 at 09:35 AM

        ordered 2 heated vests, finally received them BUT NO CHARGER no good without that

      Reply
    • Pam 12/01/2020 at 04:08 PM

      My product was shipped out of an Amazon Distribution Center.

      Order 2020 Ornaments, received them. All with errors. It’s like they buy misprinted products and or defective products and sell the corrected ones on Facebook and send the defective one to you.

      No way to get a hold of them either.

      I emailed Amazon and told them they are shipping poor, scamming products out of their warehouse and to protect their reputation you need to stop dealing with companies that do not send products as advertised.

      BFI5 Amazon Distribution Center
      20526 59th Pl S
      Kent, WA 98032
      The company on my Paypal receipt is Meteor Co LTD. With an email address of support@24hservice.vip.

      Reply
    • Report #300932 12/06/2020 at 01:30 PM

      2 plastic sticks with knobs on them and I ordered electric muscle massager for $29.99 each The delivery package it came in has a return address of :online seller
      1800 140th Ave E
      Sumner,WA 98390
      Thank you for your help I will wait for your email response.
      -------------------
      I would like a refund and a response by mail please and Thank you for your time .. Pat Gould

      Pseudonym : endicia

      • Patricia Gould 12/06/2020 at 01:39 PM

        2 electric massagers ordered for over 65 bucks I recieved 2 wooden sticks

      • Patricia Gould 12/06/2020 at 01:42 PM

        I was ripped off 2 sticks instead of 2 electric massagers

      • Patricia Gould 12/06/2020 at 06:01 PM

        Scam

      • Patricia Gould 12/06/2020 at 06:02 PM

        Scam i want my $ back!

      • Bomber 03/11/2021 at 09:45 AM

        I guess the saying goes, "If it looks too good to be true, it's probably not true." Ordered a tumbling mat and received a set of kids knee pads. Is there anything I can do to get money back?

      Reply
    • Megan Ledger 12/07/2020 at 03:10 AM

      I ordered 2020 ornaments too! They did not send what I asked for. Refused to give me a refund. The email address for support is at least working. What is scary about these complaints is how international this scam is. I wish there was a proper way to get them shut down. I guess that most purchases are about $20 and so most people getting scammed just pass it off as a bad experience.

      Reply
    • Report #301492 12/07/2020 at 07:58 PM

      Wrong item sent not item ordered scam web site cannot contact seller
      -------------------
      Not what I ordered a light without a battery no instructions and not the light I ordered paid a lot for a small light with no battery or instructions

      Reply
    • Report #302696 12/10/2020 at 01:09 PM

      Items all broken in package shipped to us.
      -------------------
      Contents of package shipped had broken ornaments. Nothing is useable. How do we get a refund? Deborah Gombotz

      Reply
    • Deborah 12/11/2020 at 01:34 AM

      I ordered from two different sites on Facebook and got the same "!nothing!" from each site. All I got was a white plastic sheet for each of the projectors I ordered. These scammers operate under different names but are the same. I have lost about $80.00! I received the sheets through an address in Reno, NV but I doubt that it is real. USPS was used so its mail fraud. While each scam doesn't appear to be high dollar it is probably quite lucrative. I will never buy from Facebook advertisers again!

      Reply
    • Wazz 12/14/2020 at 04:55 PM

      Just paid $63Aus and received a completely different item to what I ordered. I emailed the company with proof of THEIR confirmation order to likelyrotate, support@24hservice.vip and support@allway.freshdesk.com and they did not want to help or acknowledge their mistake.

      I then went on their facebook page and they have set it up so that you cannot leave reviews.

      This is what I did and suggest other do the same: Go on their facebook page, click on the 3 dots ... select find support or report page. This info will go to Facebook. My next step is to go to Westpac and list issue as a credit card scam. Good luck people

      Reply
    • Report #306405 12/18/2020 at 03:50 PM

      Ladies XL Vest; possibly shipped from China through the return addressee.
      -------------------
      Heated vest, sent XL women's, ordered men's size. All that was received was a cheap "down" facsimile of a light vest. No removable charger was received with it making it useless; can't even give to a lady friend!
      Purchased via FaceBook, paid PayPal, no way to return.
      Return address on shipping envelope:
      Kevin
      10450 Pioneer Blvd, Ste.4
      PS: I've seen this same vest being advertised again on FB recently. Reported to FB as a scam, haven't heard anything back!
      Santa Fe Springs, CA 90670

      • Sindey 01/05/2021 at 09:32 AM

        SIMILAR SITUATION. 3 women tops: poor quality, cheap fabric, wrong sizes . All appear to have been imported from some factory in China. Also paid with PayPal so no way of getting money back.

      Reply
    • Report #306635 12/19/2020 at 09:01 AM

      Ripoff artist advertised a golf putting game and mailed us a soft golfball and a Thank You note!!! Stay away from this site and dont buy anything. One more group thats here for nothing more than to steal from consumers.

      Reply
    • Report #307973 12/22/2020 at 11:45 AM

      Car creeper great for many uses like moving things.
      -------------------
      Ordered this item on 11-12-20 received a bag that the mat creeper probably goes in not sure. As of today still haven't received the creeper.12 22-20.No phone number to contact them.

      Reply
    • Report #308445 12/23/2020 at 12:40 PM

      Bait and Switch.
      Advertisement showed ordering a Car Crawler Mat, but they sent only the case stating that was what was ordered.

      The entire advertisement was for the Car Crawler mat when you enter an order they show the mat but small letters say household case
      The Mat was $29.98 USD
      Subtotal $29.98 USD
      Shipping and handling $6.99 USD
      Total $36.97 USD
      payment by Pay Pal $50.73 Cdn funds

      The case is a light nylon bag with a value of under $5.00
      -------------------
      The Mat was about the normal pricing of $55.43 that is showed on Amazon

      In emailing the company their comment was only that is what was
      "Thanks for your email
      You received the correct one
      If there is any problems with the product, we suggest you to keep it and use it.
      Thanks
      Becky W"

      Url / Website : pinksunday.net
      Pseudonym : Pink Sunday

      • Roy 12/23/2020 at 02:08 PM

        scam

      • Steve B. 12/31/2020 at 01:30 PM

        The exact thing happened to us. EXACT SAME THING.

      • Ed 01/06/2021 at 01:39 PM

        Scam, We got taken as well

      • Frankie 01/11/2021 at 02:46 PM

        Yep they got me too an also took 2 monthe to get nothing but duffle bags paid 50 plus dollars wont buy anything else that is advertised on Face Book

      • mary anne 01/13/2021 at 01:11 PM

        same thing happened to me, got the $50 nylon bag vs car crawler.

        can they be reported to facebook which is where i saw them to order ?

      • Coldan 01/14/2021 at 04:59 PM

        I also got scammed with two nylon bags for $55.00. I tried everything but to no avail! I absolutely will not order anything from Facebook and they should not support scammers!

      • WrenchMonkey 01/16/2021 at 05:49 PM

        Same thing happened to me. Ordered two car crawlers but got two carry bags. No luck with the "support" e-mail. The return address on the package says LEE 147-03 182st, Jamaica, NY 11413. Don't know if this is a legit address. I will never order from a Facebook Ad again. There is no where in Facebook to report that you have been Scammed by a product that they were advertising. I'm out $61.96 I will be reporting to the Attorney General of my state, the US Gov. Fraud Website, and the Better Business Bureau.

      • BarbW 01/18/2021 at 07:24 PM

        Same thing happened to me. Ordered in November for my husband for Christmas. Got it in January, but just the bag. They say that is what I ordered. Even sent them pictures of the bag. Putting in a dispute on my credit card to get my money back. They won’t deal with me.

      • Rita 01/20/2021 at 07:49 PM

        Same here ordered a ring. And didn't receive it. And they took it off Facebook where they were advertising it. To bad your cant trust anyone!

      • Bud 01/26/2021 at 09:15 AM

        Dealing with this same issue now. BIG SCAM.

      • Larry 02/01/2021 at 02:27 PM

        Dealing with this too - PayPal has denied my request for refund - as they supplied a tracking to Pay Pal that I received the Car Crawlers -

      Reply
    • IAN 12/31/2020 at 05:33 AM

      I too ordered from a facebook advertisement and paid through PayPal....I ordered a RFID wallet

      and received a 2 bit bill fold.. unable to contact company It would appear to be some sort of pyramid, as the confirmation of order came via 3 other outfits...the e-mail is only interested in selling you a franchise.

      Reply
    • Report #312764 01/05/2021 at 01:37 PM

      telephone case with magnetic closure
      -------------------
      I ordered a telephone case from a advertisement on Facebook. I had totally forgotten about it until it arrived today. First impression, it is junk, then I noticed it is too small for my phone. They sent me the wrong one. When I typed in the website there are multiple listing indicating it is a scam.
      I wish there was a government department that would go after people like this and put a bullet in their heads, this would stop this kind of scams.

      Reply
    • Fyrcop 01/07/2021 at 03:54 PM

      My wife ordered two queen sized blankets via JINZHOU Network Technology, INC. for a total of $100.00 (free shipping) on December 03, 2020. She received them today, January 07, 2021 and those two "queen size" blankets that were ordered actually measured approximately 20 inches x 30 inches, each. I doubt they'll cover any queen sized beds in our house. JINZHOU NETWORK TECHNOLOGY, INC. contact "person" is "LuckyLamb". You won't have any luck contacting ol' LuckyLamb but hey, give it a try. These items were paid for via PayPal. Once we contacted PayPal we realized we were yet one of many folks ripped off by this JINZHOU group. Bottom line? My wife won't be buying anything off of any Facebook ads again.

      Reply
    • Report #315062 01/11/2021 at 10:17 AM

      Saw advert on Facebook for waterproof boots from 3 different companies (3 different names, anyway). Ordered a pair, waited weeks for their arrival and finally, they have arrived and I cannot get them on. These FB adverts should be stopped.
      -------------------
      Bought a pair of boots - can't get them on. Would like to return thm & get refund but this email address doesn't exist.

      Reply
    • Report #316657 01/14/2021 at 11:01 AM

      A heated vest for skiing.
      -------------------
      I ordered a winter snow vest via a Facebook ad for my son for Christmas. It came very late and is not what I ordered. No invoice with the package just a small card with the email above on it for customer support. I emailed to say I wanted to return the vest for a full refund. They wrote back to say no refund as the product was delivered. They won't give me a phone number, company name or address. Really disappointed.

      Reply
    • Report #320125 01/22/2021 at 08:41 PM

      Piece of cardboard nativity set the size of a mailing envelope..
      -------------------
      The set was supposed to be almost 4 ft tall and made of pvc pipe. No replies for my refund. I immediately tried to have PayPal stop the payment as soon as I made it because there was a different amount that I ended up actually paying then what was shown at time of checkout. PayPal only reimbursed the tax even though this clearly is a fraudulent website.

      Pseudonym : Soullike


      • Tina 01/26/2021 at 09:44 AM

        This is absolutely a scam. I can't believe they didn't refund your money. Im hoping to get mine 😕😕

      • Upset 01/26/2021 at 02:23 PM

        I got stung too. Came today. Piece of junk. Hoping to get my money back.

      • Marge 02/18/2021 at 11:32 AM

        Definitely a Scam. So disappointed ! Not as advertised. It's Just an envelope size cardboard. Sup[pose to be 4 feet tall pvc pipe. Need my money back.

      Reply
    • Report #322300 01/28/2021 at 07:26 AM

      Do not buy from this company. The goods arrived & were poor quality & the sizing was wrong. I requested to change this for another size & they basically did not accept to do anything. No refund/No replacement.
      They even have a 'report a problem/customer service website to email but when you do the only reply they give is 'we are very sorry but these goods are not able to return or replace & no refunds.
      Scam rubbish site.

      Url / Website : hersgarden.com
      Pseudonym : Hersgarden


      • Deni 02/01/2021 at 11:55 AM

        No aftersales to contact. Just a message saying 'We are sorry but cannot replace or refund"

      • G 03/19/2021 at 04:19 PM

        I have ordered and paid for three pairs of shoes which have not been delivered, the contact email for the company does not work. Order was made 4 weeks ago, i had 1 text message saying I would be notified of delivery and nothing else since order. The shoes were for Mother's Day, a gift from my daughter total cost was £58. I am nervous and have checked to make sure no other money has been taken from her bank account.

      • J 03/25/2021 at 06:53 AM

        Avoid this company -poor quality, poor customer service, stated leather and not, poor qualtity total SCAM

      • Luminita 03/26/2021 at 06:43 AM

        This comment is written in a different language than the report. It is hidden for comfort reasons
        Click here to view it anyway...

      Reply
    • Report #324544 02/02/2021 at 01:42 PM

      I ordered these sandals that were advertised on Facebook and when I received them, they were way too big and obviously a fake.
      -------------------
      I believe Facebook should be more aware of letting these fake companies put their fake advertising on their website.

      Pseudonym : cloudsteppers breeze

      Reply
    • Report #324628 02/02/2021 at 05:13 PM

      2 CARDINAL WIND CHIMES
      -------------------
      I ordered 2 of the same wind chime on 12/27.20. Today,2/2/21, I received 1 !!! In the ad it was said to be stained glass which it is NOT. I would not have ordered if I knew it was not stained glass. You can see through glass and this one is solid and you cannot even see light through it.

      Pseudonym : Lost Start also Serendipity


      • Orna 04/06/2021 at 06:08 AM

        This is indeed a scam. Lost Start or LostStart.net. When you order you do not receive a confirmation, when you reach out to them they do not respond, if you reach out to your credit card company they will say they can't share Track and Trace because of a updated system with the shippers. When you keep on it all of a sudden there is a track and trace which seems to show the parcel was delivered. However: if you dive deeper the details on the track and trace are wrong.

      Reply
    • Report #330794 02/17/2021 at 09:59 PM

      yard nativity set
      -------------------
      I was sent a cheap, tallest 11 inch figure when it appeared that the figures were 3 feet tall and made of wood. I want to send back but there is no return address...only a "support" email.

      Reply
    • Report #340370 03/16/2021 at 02:36 PM

      A380 British airways plane
      -------------------
      Not what I ordered the picture on the site said the plane lights up inside abd was bigger than the one I got

      Reply
    • Report #348413 04/08/2021 at 10:32 AM

      I waited almost 6 weeks to receive something completely different from what I ordered. Not as pictured. Not the right size. Expandable Faux foliage for fencing. I spent $165. This is a total joke. So far no help from Paypal.
      -------------------
      I spent $165. This is a total joke. So far no help from Paypal.

      Total scam. FACEBOOK YOU SHOULD BE ASHAMED!!!!

      • Mary Mondejar 04/08/2021 at 04:28 PM

        It was $180.01 and I have opened a dispute with American Express. This product is ridiculous it is not at all like it was pictured it’s a cheap rendition from China terrible terrible that Facebook allows these scams.

      • Greg Carter 12/11/2021 at 03:29 PM

        i order a large build your own dan for kids. it looked great

        on ad i believe they sent the small one .
        any one to contact about replacement or return for money back. even though it a month to get it. not what i ordered

      Reply
    • Report #356973 05/04/2021 at 09:38 PM

      Was supposed to receive boxed Memorial Day, July 4th wreath with red, white and blue feather parts and eagle head completely assembled and ready to hang up, as depicted on the website. I attempted to address the scam with the customer service, but its e-mail does not work. See following info from receipt:familylifetime
       Thank you Cynthia
      ORDER: 2531202104131349329090

      Your order is confirmed
      You’ll receive an email when your order is ready.

      Customer information
      Contact information
      ...
      -------------------
      Your order number is 2531202104131349329090 and the product name is May 31, 2021 Memorial Day American Eagle Wreath-

      Response received: Sorry, we were unable to deliver your message to the following address.
      550: 5.4.1 Recipient address rejected: Access denied. AS(201806281) [MW2NAM10FT037.eop-nam10.prod.protection.outlook.com]

      ---------- Forwarded message ----------

      Dissatisfaction with July 4th Wreath Order

      This afternoon I received a small package from James Charles of LESSMORE, LTD, 147-08 182nd Street, Springfield Gardens, New York 11413 containing a plastic bag replete with red, white and blue pieces for a July 4th eagle Wreath; assembly instructions, and wreath form, instead of a boxed, completely assembled wreath that was featured in your internet ad.

      I want to return the package with a return prepaid postage label provided by you and I demand full refund. I am very disgusted with this product. Please advise shortly.

      Url / Website :... Read more

      • Lynn Haws 05/06/2021 at 07:36 PM

        I ordered the same Eagle wreath. A bag of pieces!! It never said it was a kit.

      • Cynthia 05/17/2021 at 01:22 PM

        No kit. Just a bag of red, white and blue laser cut petals that they tell needs to be affixed to a adhesive wrapped wreath ring, which did not come with the kit. I expected a fully assembled patriotic wreath. Definitely a scam.

      • J. Donovan 05/26/2021 at 04:50 PM

        I agree with the above comments. I guess the "DIY" Is suppose to signify that this is a kit. But it very misleading to show the item in a box. I am very cable of assembling a kit, but the included instructions are a JOKE. Also the instructions' end product does not look like the wreath listed on Facebook. What is the use of buying anything on-line, if the end product is not the same? This is a waste of my money!

      • Jo 06/03/2021 at 10:13 AM

        I also just had the same experience with them but was able to get thru to customer service but to no avail! They told me to send them a picture of the item I received. But they told me they could not accept my return and they would not issue a refund! What a waste of money, for sure!!
        I totally agree with the comments above. This is not what you are lead to believe from their advertisement, at all!! I believe this is a scam.

      • texmex 06/09/2021 at 01:54 PM

        has anyone received a refund for the bag of crap?

      • texmex 06/09/2021 at 01:56 PM

        can we contact them via phone?

      • Ramona Guzman 06/25/2021 at 01:22 PM

        I ordered the scream scarecrow in May 2021 paid thru PayPal I have never received my item

        I can't find a phone number to contact them web site doesn't work

      • San 07/18/2021 at 03:10 PM

        On June 6, 2021, I ordered yard ornaments for $123.00. I received confirmation of my payment immediately and items to be shipped from Rome, Italy. Tracking information stopped July 2, 2021 saying arrived in Worchester, US. It is now July 17, 2021. I have reached out to them and awaiting a response. I hope this is not a scam but is sure is looking that way.

      • Sharon 08/04/2021 at 10:40 AM

        Ordered a lawn ornament June 3rd... Never received it and won't issue refund! Hate getting scammed!

      Reply
    • Deb 05/06/2021 at 09:41 PM

      Ordered the eagle wreath they sent me the junk to make it myself and I have to buy the wreath to put the 150 pieces on it it shows two pictures on how to do it and you need more than two pictures to help you figure out what goes were ! Then it took two months to get it if you see a pretty eagle wreath on Facebook don't buy it . It is a scam !

      Reply
    • Report #359187 05/11/2021 at 11:12 PM

      Not as advertised
      -------------------
      Ordered willow box. Received not as advertised. Suppose to have message hand written inside. Something scribbled and not complete

      Telephone : 5309491404

      Reply
    • Report #361098 05/18/2021 at 03:59 AM

      ordered cargo shorts wrong size was sent. no phone number or packing list or return item address.
      -------------------
      just want my credit for items returned., What a bunch of crap. they need to be put down/shut down whatever i just my money back or a larger size in the short.
      Amazing on how ruthless people and be. Steal from your own country.

      Reply
    • Doris Lafortune 05/21/2021 at 02:38 PM

      I ordered 3 ornaments to give to my kids after I pass away. They provided a saying on a cheap piece of paper and the ornaments are very cheap and I will not give to them. It took 3 months to get them and what a scam. I would like a credit for them. They are plastic and missing paint on design they look terrible. I would like a refund.

      Reply
    • Report #363940 05/28/2021 at 07:44 PM

      This website is a fraud. You will shop there and they will either a) not send you your product or b) send you a faulty product that they will then refuse a return or refund for.
      -------------------
      I personally bought a set of leggings from them. One of them arrived broken and unusable, the other arrived in the wrong size. Soursuger refused me a return, refund or any help with my order. They kept my money and I had to throw the items out.

      Url / Website : soursuger.com
      Pseudonym : Soursuger
      Telephone : +44772358988

      Reply
    • Report #364960 06/01/2021 at 04:56 PM

      I ordered a 7" stained glass aloe plant. Kept on receiving tracking info that it was coming from Sicily. It wasn't it was coming from China. When I received the item it wasn't stained glass. It was stamped plastic
      -------------------
      Facebook should do MUCH better vetting. This is the second time I've ordered something that was a piece of %^#@.

      Url / Website : facebook.com
      Pseudonym : support@24hservice.vip

      Reply
    • Report #366891 06/08/2021 at 01:58 PM

      Sale of trainors cost £25.99
      -------------------
      They arrived after many shipping updates from shipping@24hservice.vip
      They were absolute rubbish unusable unwearable and a mess. Tried the support service and was advised it was a scam. Not sure I should do now . ! K;!

      Pseudonym : Lilacky

      Half stitched heels of trainors
      Poorly made trainors
      Trainors poorly made with inferior materials

      Reply
    • Report #369231 06/16/2021 at 11:30 PM

      Advertized a product on Facebook as a completed front door wreath and they simply send plastic pieces to attach to a ring.
      -------------------
      There was an advertisement on Facebook showing an American Eagle door wreath. When i started receiving shipping notices they indicated the item was shipped from Portugal. When it arrived the label showed it was shipped from China.

      When I emailed the company the insisted i was shipped the correct item. There was no indication this was from outside the U S nor that it wasn't a vompleted ereath.

      Pseudonym : support@24hservice.vip


      Reply
    • Report #370601 06/21/2021 at 09:16 PM

      Advertisement for front buttoning bra.
      -------------------
      Ordered 2 bras and they came and were not what I ordered. They were flimsy and had to throw in the trash. Tried contacting company and found it to be a scam. Terrible !

      Url / Website : qatiocoltd.com
      Pseudonym : Comfort bras

      • Maeva 07/06/2021 at 01:13 PM

        I have the same issue. I order a hammock and i never receive the invoice or mail confirmation from the company and Canada post said they deliver the package at another address than mine. So Who knows Where is it now. It's lost. The only thing i have is the transaction on my bank account from qatiocoltd

      • Shirley 12/17/2021 at 01:31 PM

        They just got 101 dollars from me also.

      • Andy 01/27/2022 at 01:16 AM

        i ordered 6 solar firework lights, they came but 2 dont work. not worth the 156 dollars i paid

      Reply
    • Susan 07/03/2021 at 11:31 PM

      I ordered what they called a RVTrailerz Reverse Camera set. It was advertised as being a back up camera to use on a trailer/RV. A Father's Day Special. What I got was definitely a camera, but not something you would use on an RV! It's not waterproof/weatherproof to begin with. The mounting for it is a magnetic one that falls off the bracket when I jiggle it in my hand. It wouldn't stay mounted even just leaving the driveway! They have responded to my email, saying it is the right product. I have asked for a refund. We'll see what happens. Buyer beware.

      Reply
    • Carol Hutchins 07/15/2021 at 11:32 AM

      I ordered electric string light set for my deck. Half of them don't work. Their isn't a phone number to contact anyone. Just a thank you card with customer service Email support@24hservice.vip. It had Joe Doe on return address. 230-39 Rockaway Blvd BLDG B, Springfield Gardens, NY 11413. Said will get back to me in 24 hours. Does the name say it all? If im wrong, i'll make another comment to say i was wrong.

      Reply
    • Report #378077 07/19/2021 at 11:06 PM

      Facebook advert with company advertising a false product in this case a combination square tool
      -------------------
      followed add and paid $50 for a tool i needed for work they sent me what wasn't advertised as it turned up and was complete plastic, bent, and had brown/red dirt marks on it. they left email address customer card so i reached out and they said they couldnt return as it would have to go to china they then offered me $3 as compensation.

      Reply
    • Report #378149 07/20/2021 at 06:04 AM

      Ordered a wood wall hanging of a dog. Item arrived, wrong dog/dog colour and awful quality. Only had email support @24hservice.vip
      Numerous emails trying to get a refund, stupid replies and denial of anything wrong
      -------------------
      No way of finding the company name out
      Just an email address with an idiot replying ridiculous comments

      Reply
    • Mike 07/23/2021 at 08:17 PM

      Ordered 4 Charcuterie, supposedly teak and made in Denmark. They even set up a fake tracking site from Denmark. All of a sudden it turned into tracking from China. They arrived 3 weeks after promised date. Made of the cheapest softwood possible, with legs that collapse without notice. Bought them for gifts and would be ashamed to give them. They will make good fire starters.

      Reply
    • Chris7777 08/05/2021 at 07:34 AM

      I ordered a necklace/pendant for my granddaughter...the one with 2 rabbits since we've been raising rabbits together for a few years now. Terrible, cheap quality with snags of sharp metal on the sides of the pendant and on the clasp of the chain. Even the quality of the rabbit image is mediocre at best.

      I will NEVER order anything from them again. Lesson learned the hard way!

      Reply
    • Report #383586 08/11/2021 at 01:32 PM

      3 30ml bottles of Eelhoe foam cleaner for auto and hi
      -------------------
      I did not order this. It was paid for with Paypal, which I never use and right now, I have a zero balance in.

      Pseudonym : Eelhoe foam cleaner
      Telephone : +14506583287


      Reply
    • Report #387550 08/25/2021 at 04:10 PM

      Advertising shoes that are good for your feet especially if you're on them all day.
      -------------------
      I received the shoes but the side digs into my foot. They are also cheap rubbish that are not good for your feet.
      I emailed to ask for a refund and an address to send back. I was asked to orovude a photo to show issue obviously i couldn’t. But i sent a photo of the shoe with an arrow pointing to area that digs in. They emailed back thanking me for my feedback as they have sent me what i ordered theres no case for an exchange or refund. I emailed back saying i cant wear them hows that not an issue? Have had no reply.

      Reply
    • NENE 09/28/2021 at 09:38 AM

      I ordered the foam cleaner. Just arrived yesterday 9/27/21. I ordered it 2 months ago.
      but the kicker is they sent me 2 bottles of net.30ml what in the world is that...I paid for 1 8oz bottle and an get another free.... 30ml that's nothing 2 little ass bottles...that's 2 trial sizes.
      that's so messed up... just wrong.....

      Reply
    • Report #402329 10/09/2021 at 04:05 AM

      Large sized metal plants are tiny. I ordered 3 and they all arrived damaged. They offered insurance so I bought it because I thought being in Australia and the items coming from the US (supposedly) there could be some damage during it's travels. After emailing them and their unethical and unprofessional response declining the return of the items and no refund...yes, even after purchasing insurance - what a con! I advised I would be reporting them to Interpol for insurance fraud which I have ...
      -------------------
      I checked on Paypal and this business is listed as veawq Co., LTD. When I see a Paypal sign I automatically think it is an endorsement that the business I am purchasing from is legitimate...WRONG! This business is conning people. Do not buy from them - steer clear! I can provide you with all the details, their emails and photos I took. One of the items wasn't even the colour I ordered and when I told them and asked them to send me the correct colour they said that I received what I ordered. So, they are rude as well.

      Url / Website : insightfulyou.net
      Pseudonym : INSIGHTFULYOU

      Reply
    • Report #435960 01/01/2022 at 01:12 AM

      Bookshelf miniature streetscape.
      -------------------
      miniature village scene for bookshelf. Tracking information suggests it is coming from Ireland when it was in fact coming from China. It does not match photo of item, it does not include all the piece in the description, and the lights do not work.

      Telephone : +8617559826621

      • Keith 04/22/2022 at 07:47 PM

        Received A silk Scarf in mail . No idea who sent it .Just had phone number and long Chinese letters on it

      • Marie 11/05/2022 at 07:38 PM

        I just received one today & no idea why! I never ordered anything like it! I googled the phone number on it which led me to your comment!

      • TM 11/11/2022 at 11:28 PM

        I recieved a scarf for the items I have ordered.

        Got scammed.

      • Jane Cederlund Gröntoft 04/16/2023 at 12:59 PM

        Dear Sir,
        I am your client nr 159689, Mrs Jane Cederlund Gröntoft.
        I am sending a complaint document to you but it is impossible to fill in your document on the computer to send it directly. Have copied it and filled in all the questions required, BUT DO NOT HAVE THE ADRESS TO YOURSUPPORT24.
        an you please send it to me so I can send this document as soon as possible. My mail is janecederlund@hotmail.com

        Sincerely yours Jane C Gröntoft

      • Shaw 04/21/2023 at 07:31 PM

        I ordered jumpsuits that are not all what I was led to believe. I would like my money back

      • Sandie 07/05/2023 at 09:00 AM

        I ordered two bras which are of no use would like a refund please.

      Reply
    • Report #443447 01/15/2022 at 01:37 PM

      Fraudulent email address
      -------------------
      I tried to use this email address to return an item that was not as it appeared on the website. This email address does not exist so I am not able to return this item. Thanks – Hallie Douglas

      Reply
    • Frank 03/13/2022 at 04:43 PM

      Don't even buy the leather repair kit....Got a tiny tube of white cream stuff... I ordered black....no instructions on how to use it...nevertheless,,no way to return it! Definitely will never buy anything on Facebook again.. total rip-off... these scsms need to be stopped immediately..Karma is a bitch....i hope it hits them fullfold,

      Reply
    • Geri Watkinson 04/11/2022 at 04:25 PM

      I ordered 3 items from this company. All are much too small, very thin, poor fabric and none of them look like what was pictured on the website.

      all products were made in China and are terrible quality . I could not get the M over my head and the last one is ck made of very thin, clinging fabric that sticks to the body and legs w much static electricity..
      I’ve read so many poor customer reviews and companies such as this one should be shut down and not be allowed to post on Facebook in the USA. I’m out of over $75 dollars for crappy, poor, I’ll/ fitting dresses. I hope there is some way to deter the company listed as : JANE at 371 Little Falls Rd. suite 4 Cedar Grove, NJ 07009.
      it also took about 3 months to receive this package.
      if you can be if any help to me to please contact me at : gwat3406@gmail.com.

      Thank you so much!!!!

      Reply
    • Report #500407 05/18/2022 at 07:49 PM

      Received one earring that was bent and broken. Second earring was never included in package. Listed as from Online Seller
      1555N. Christman Rd.
      Tracy. CA 95304
      -------------------
      It took weeks for delivery with email assuring me it was coming. Was advertised as a gift for Mothers Day. Received it May 18, 2022
      Earring is crystal and CZ

      Pseudonym : customer service

      • Kathy 05/25/2022 at 07:32 PM

        I ordered two pairs of sandals they promoted. They were a terrible

        fit and design. I want to return them. How do I do that for a refund? Guess I should have checked the comments before I bought.

      Reply
    • Report #506194 06/02/2022 at 10:25 AM

      I received two used swatches of vinyl from website and cannot locate any information in package or online. The only usps tracking number is
      94001112 025554320527052748 please help me get my money back.
      -------------------
      shipping@24hservice.vip Is a disreputable Chinese company that needs to be held accountable for substandard goods sold online. Please help me get my money back!

      Pseudonym : shipping@24hservice.vip

      Reply