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550409348@qq.com Applepods.Ltd
| Date | 11/15/2019 |
|---|---|
| Fraudulent email | 550409348@qq.com |
| Pseudonym | Applepods.Ltd |
| Url / Website | https://arriba.store/ Scamdoc Trust Score | Contact / Whois info |
| Scam contents | Pretends to be an online store and sells "products", the description, videos and images of which have been ripped of from the original companies sites. |
| Comment / Review | One such a product is the ebo robot for cat, which is "sold" on arriba for 29.99 usd, while the original products is still in the project funding phase in kicstarter. Fraud: https://arriba.store/products/catrobot?fbclid=IwAR0-hAVz3oy0Kl3UFEmdUQ-2gsCHSJcEoMC_fskmK8E15Q4VJqHgqVAXhw8 Original: https://www.kickstarter.com/projects/enabot/the-worlds-smartest-robot-companion-for-your-cat/posts
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Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
up votedown vote
Jeremiah 11/19/2019 at 06:36 AM
Yeah... I ordered a planetarium type thing nine days ago. No communication from seller, no product. Then found this page. Used Paypal, so I should probably get my money back.
up votedown vote
puslefot 11/28/2019 at 04:06 AM
Yeah, did also order the planetarium, but received a star master projection lamp that is really crap. They offered me a 35% refund, or I would have to send the item back to get a full refund.
They set up online stores, sell fake stuff, then shuts the store down. Applepods.ltd is a scam.
I guess you have a better chance at getting your money back through paypal when you haven't received the product.
up votedown vote
macoy2003 12/06/2019 at 11:18 PM
I need help with you guys! I'm disputing the same issue with the same seller (http://filippo.store) / Applepods.ltd I escalated it already with the complaints department..We need to make our voices heard, as this is not right. I would like, if you can help me call PayPal regarding this same case, and escalate your cases as well. This seller is doing an elaborate fraud. Im Not doing this for the money, but im doing this in principle of what is Just and Right. Please help me communicate your same situation with PayPal. Thank you
up votedown vote
stairman1915 11/20/2019 at 10:19 AM
Don't count on it. I ordered a portable printer for 29.99, and received a cheap childs camera. Paypal tells me in order to get a refund, I have to pay to send back the camera, w/tracking number, before I can get a refund. It's 34.00+ to send it back. I'm sure applepods was counting on paypal to help them with the scam.
up votedown vote
Jean-Claude 11/23/2019 at 04:13 AM
Same for me, as you I received a a cheap childs camera.
I was expecting a refund from Paypal but I get the same answer. I have to pay to return this crap.
up votedown vote
honest143 12/10/2019 at 10:01 AM
I to was scammed by "Applepods, ltd" I ordered that high tech star projector and what I received was a cheap baby star lamp, this is sad and ridiculous! I had to pay to have it returned to them. they are outright scammers, what they advertise is definitely stolen photos and content from other websites.
up votedown vote
justmyopinion 12/11/2019 at 03:45 AM
I finally got the information through to them on the chat. I told them I need to send photos. I sent my emails from the company, my copy of the postal delivery record (from the post office not the one you get when you track) and a link to this website. Paypal changed their mind and accepted my claim with in 10 minutes.
up votedown vote
Davep 11/20/2019 at 11:51 PM
I agree with Stairman
I have been arguing with paypal for a month now over this being a scam and they keep saying return at my expense to an address i keep telling them doesn't exist.
up votedown vote
stairman1915 11/22/2019 at 11:10 AM
Perhaps if we can find out how many have been victimized with paypal"s help, we could institute a lawsuit against applepod's, with paypal as a codefendant, and get it declared class action. I can't believe paypal still allows them to be a seller, with as many cases as I am seeing.
Anyone have a legal background that could advise?
up votedown vote
JulsRoper 12/03/2019 at 02:09 PM
I to ordered the Planetarium for my husband, but got the Star Master instead. I am not an attorney, I am a paralegal and what I think is it would cost more than its worth to file a suit since it's out of country. Now, if you are serious about filing a suit, then call around to find attorney who will take the case. Most attorneys don't charge for first visit.
up votedown vote
Enlightened One 12/19/2019 at 09:12 AM
Keep complaining to PayPal - there are over 100 people who have been impacted and the more people that complain that PayPal are making revenue from fraud, they have to listen.
Our Facebook group has reported that they have started to get refunds in full as we won't give in - we just keep escalating the complaint or emailing the CEO directly.
up votedown vote
Dave 11/22/2019 at 02:32 PM
Their website is gone now too. Ordered the planetarium.
up votedown vote
Liz 11/25/2019 at 07:42 AM
I bought this cat robot and i‘m a bit concerned now that I‘ve seen your messages. I got the shipping information a few days ago, it‘s on it‘s way, i‘ll keep you updated when it arrives.
up votedown vote
geeaydee 11/25/2019 at 09:59 AM
Received cheap childs cam definitely appears to be a scam …. avoid.. I ordered nothing like this
up votedown vote
MartinBausWST 11/25/2019 at 02:00 PM
Same here: ordered tweo mobile printers and received childs cameras.
up votedown vote
KevinD 11/25/2019 at 07:47 PM
I ordered the Planetarium and received a child's Dream Rotating Projection Lamp too. What a scam. Website is gone too.
Entered a claim with PayPal.
up votedown vote
Thump 11/25/2019 at 10:40 PM
Ordered planetarium. It never came. Started a claim with PayPal. Applepods.Ltd messaged back with a different name saying item had shipped.
up votedown vote
Jocelyn 11/26/2019 at 01:31 AM
I have placed an order for - The Smartest robot for your cats (reindeer set). My order number is LGLE24174.
Reference: 6773094985.
You have sent a wrong item - educational robot, which I received today. Find attached photos. They sent me this garbage.
up votedown vote
Mark 11/27/2019 at 12:05 PM
I saw the link via Facebook, I too haven’t heard a peep from them. There’s no point in PayPal if they allow this to happen.
up votedown vote
Enlightened One 11/28/2019 at 03:40 PM
I’ve been duped as well - I’ve provided this link to PayPal and have pointed out that they are profiting from fraudulent activities, so had better pay me in full. Now I know it was a con, I have contacted the company who is selling the genuine product, that PayPal is knowingly obtaining money from fraudulent sites (again provided the genuine company with this site link) and suggested that they get their legal team to claim damages from PayPal for brand damage and loss of revenue.
Same for Facebook - they are getting paid for advertising without checking if the company is legit - they are also profiteering from fraudulent activities which makes them party to crime.
Recommend everyone who has been conned, escalate their claim to PayPal and accuse them of making money from fraudulent activities and breaking the law.
up votedown vote
Enlightened One 11/28/2019 at 04:05 PM
https://filippo.store/
This is the site that I was scammed from - contact email was for another site again trianglebest.com
up votedown vote
Report #190271 11/28/2019 at 06:51 PM
Worlds slimmest portable projector
-------------------
I ordered this product 1 month ago and it still hasn’t arrived . They us no response from the seller
Url / Website : applepods.ltd
Pseudonym : Applepods.ltd
Telephone : 74030291
up votedown vote
Enlightened One 11/29/2019 at 12:56 PM
They are running multiple scams using various different sites - please cross reference to:
https://www.signal-arnaques.com/en/scam/view/187434
Despite multiple complaints PayPal have not blocked this user - they are still trading, still scamming people so are party to obtaining money through fraudulent activities, as they are getting a percentage for every purchase made.
PayPal are breaking the law profiting from crime and who knows what this criminal activity is actually funding.
https://uk.practicallaw.thomsonreuters.com/7-520-6422?transitionType=Default&contextData=(sc.Default)&firstPage=true&bhcp=1
up votedown vote
wd77 12/02/2019 at 02:07 PM
I buyed this:
https://filippo.store/products/Homestar?variant=5588292
and I received this
https://es.aliexpress.com/item/4000214726487.html?spm=a2g0o.productlist.0.0.db5648d8akigjm&s=p&algo_pvid=6e97f24a-3779-45e8-9a2d-4df6dd215a0e&algo_expid=6e97f24a-3779-45e8-9a2d-4df6dd215a0e-4&btsid=75ad3c46-87ca-4728-89d5-9af8749fd1ee&ws_ab_test=searchweb0_0,searchweb201602_5,searchweb201603_52
up votedown vote
Enlightened One 12/02/2019 at 03:47 PM
Unfortunately you have gone through what several others have, including myself. You may want to check out the other thread as there are more people discussing
https://www.signal-arnaques.com/en/scam/view/187434
up votedown vote
Chris 12/06/2019 at 02:14 PM
This comment is written in a different language than the report. It is hidden for comfort reasons
Click here to view it anyway...
up votedown vote
Stewat Martin 02/15/2020 at 05:40 AM
i bought mini Laser in December but still not received please tell me why either send me my mini laser or refund my money PayPal has been informed.
stewart Martin
up votedown vote
CB in NC 11/29/2019 at 05:22 PM
Got denied by paypal for refund because the rep entered wrong code for my claim even though I explained everything in detail (she entered "item not received" instead of "item significantly different"). I've been on the phone with paypal for last few hours. Talked with 4 different people and finally made progress. I told them I will be filing a complaint with my state Attorney General, and FBI Internet Crimes division ( ic3.gov ). I suggest everyone do the same. I also complained to Shopify which Applepods uses. Will be another 4-10 days for decision from paypal (again)... We'll see (again)...
up votedown vote
EJ 11/30/2019 at 09:16 AM
Same thing happened to me. I ordered the 60,000 stars planetarium projector as a gift for my nephew on Nov. 2. I only received a tracking number after I filed a dispute with PayPal that I had not received the item I paid for. Applepods.Ltd responded with a tracking number. I filed a second dispute for another order I placed on Nov 6 for the floating moon lamp. Applepods.Ltd sent one tracking number as a response to both disputes. The item took weeks to get here, and when it arrived, it was a cheap plastic Star Master lamp for kids. I escalated Dispute #1 to PayPal, changing it from "did not receive item" to "item was significantly different". The planetarium projector is still on their filippo.store website, so I sent that link and an Amazon link to the Star Master lamp so PayPal can see the difference. I'm capturing screen shots of the fraudulent website as well so in case they take it down I have proof. Dispute #2 I have not received a correct tracking number, and if the item does not arrive in the next 4 days, I will be escalating that with PayPal as well.
up votedown vote
Tobbse 11/30/2019 at 12:23 PM
Same here from germany.. get humped at the cat robot. Get a plastik Chinese doll with chinese langauge and a chinese manual.. contact to paypal isnt possible.. said that i will get my money back if i send it to.. 漯河市源汇区龙江路华中建设工程有限公司2#楼462000 漯河HenanChina..... dont even know how to send to this type of letters x( Did someone have any ideas?
up votedown vote
Enlightened One 11/30/2019 at 06:07 PM
Find an online translator tool to translate from Chinese to your chosen language. When I did the same - with the address I was given 漯河市源汇区龙江路华中建设工程有限公司2#楼 漯河, Henan 462000 CN, the address supplied is for a completely different company Huazhong Construction Engineering Co Ltd. - so the return address is a scam too...
up votedown vote
Karen 11/30/2019 at 03:06 PM
I agree it is a big scam. Unsure what can be done to get reimbursed correctly.
up votedown vote
David 11/30/2019 at 03:29 PM
I also bought the bogus "planetarium"
up votedown vote
Tobbse 11/30/2019 at 11:53 PM
Is there any way to contact Paypal, that this is truely a scam?
up votedown vote
macoy2003 12/06/2019 at 11:24 PM
Call their Fraud department/Complaints department!
I need help with you guys! I'm disputing the same issue with the same seller (http://filippo.store) I escalated it already with the complaints department..We need to make our voices heard, as this is not right. I would like, if you can help me call PayPal regarding this same case, and escalate your cases as well. This seller is doing an elaborate fraud. Im Not doing this for the money, but im doing this in principle of what is Just and Right. Please help me communicate your same situation with PayPal. Thank you
up votedown vote
Eresz 12/12/2019 at 05:55 AM
I have the same issue - I ordered the 60,000 stars planetarium projector on October 25, but has never been delivered since... I have already contacted my bank as well as PayPal, but am not too optimistic.
It is also ridiculous that instagram is advertising such scam sites.
up votedown vote
Enlightened One 12/01/2019 at 04:25 PM
Hi all,
If PayPal do not issue everyone a full refund, they are obtaining a percentage of revenue from each and every fraudulent transaction made, making them equally as criminal.
I estimate that there are now over 100 people that have been scammed, as the same reports are being made on Facebook as well as a TrustPilot (against Filippo.store, which is just one of the online stores linked to this PayPal account)
https://uk.trustpilot.com/review/filippo.store
Until PayPal shut down their account, they are complicit with receiving funds from criminal/fraudulent activities and helping to break at least one or more of the following laws with each transaction made.
17 U.S.C. § 506 Copyright Infringement - Criminal Offenses
18 U.S.C. § 1030 Fraud and Related Activity in Connection with Computers
Major Fraud Act of 1988 (18 U.S.C. § 1031).
Theft Act 1968
Fraud Act 2006
Proceeds of Crime Act 2002 (POCA)
If you haven’t already raised a complaint, do so and tell them they are breaking the law, list the acts above.
If you have already raised a complaint and are now stuck in the automated process, get in contact by via Twitter - they don’t like dirty laundry being aired in public .
if you you have a twitter account, retweet the following - get their attention and then they will send you an message to contact you direct.
#paypal #crimeprofit signal-arnaques.com/en/scam/view/1…. PayPal refusing full refunds for customers even though multiple reports of fraud - seller still scamming ,PayPal e... Read more
up votedown vote
CB in NC 12/01/2019 at 04:54 PM
Thanks Enlightened One!
up votedown vote
CB in NC 12/01/2019 at 04:36 PM
Most recent reply from paypal said I too have to return the item for my refund of $46.98 before Dec 9th and contingent upon tracking and receipt. They gave a chinese address which is same as Tobbse and Enlighten One gave, and it translates to what Enlighten One wrote; 2 # Building, Huazhong Construction Engineering Co., Ltd., Longjiang Road, Yuanhui District, Luohe City Luohe, Henan 462000 CN. Paypal is useless. I'm not sure I want to lose more money in shipping it back. Called Discover for guidance and she was very helpful. She said I will need to follow through with paypal, but in the event paypal doesn't resolve issue they can help, but will need detailed documentation. She said I need to question paypal about issues of tracking within China and possible receipt to fraudulent address. Oh, when I talked to the paypal rep Friday she said shipping is covered up to $30. You have to go here to enroll www.PayPal.com/Returns . Again I suggest everyone file a complaint with FBI 1c3.gov .
up votedown vote
CB in NC 12/01/2019 at 08:02 PM
I suggest calling paypal to get their official translation of the Chinese return address to further bolster your case for a refund; google may not be accurate. Paypal said I will receive an email with the translation within 24-72 hours. Also, they are supposed to extend the return-by date. I also suggest taking a photo of the package showing the correct address before mailing, and when mailed, a receipt is absolutely necessary for both proof of mailing and postage refund.
up votedown vote
Anish 12/02/2019 at 04:45 AM
Dear All,
I recommend everyone to complaint against this company in Federal Bureau of Infestation -Internet crime complaint center. They are fraud and should be punished
up votedown vote
E 12/02/2019 at 09:56 AM
Same issue, except purchased slim projector. Received cheap toy camera. Have not taken up with PayPal yet.
up votedown vote
Enlightened One 12/02/2019 at 10:56 AM
Okay if PayPal still refusing, email the CEO - I’ve already sent two emails, but if more people start complaint to him directly, we might get a response
dan.schulman@paypal.com
up votedown vote
Report #190985 12/02/2019 at 07:58 PM
Robot i received is nothing like the one in the ad.
-------------------
Trying to return to get my money back, but doubt it will happen.
Fraudulent email : servicr@trianglebest.com
Pseudonym : Arriba.store
Files for this comment
up votedown vote
Tobbse 12/03/2019 at 01:30 PM
same here.. Got the Same "Robot" -.- Paypal sucked. Have to send it back.. To a Construction Company !?!?!
up votedown vote
Rach 12/05/2019 at 03:27 PM
same here.got the same Robot.Not happy.Saying iI need to pay for the product to be sent back.Which means more loss of money
up votedown vote
Mime 12/05/2019 at 03:39 PM
Lying scum. Took my money and sent me a product which i did not order – my mini projector turned out to be a child’s digital camera that was worth no more than $5 maximum. Will go online and warn everyone that you are thieves.
up votedown vote
D'Agostini Gilles 12/05/2019 at 05:18 PM
I received a toy lamp like for a baby room, instead a planetarium !!!
up votedown vote
meme 12/07/2019 at 05:59 AM
this one sent me a camera but the order says projector and took my money way to go what a scam do not get a thing from this site
up votedown vote
Anna 12/13/2019 at 11:34 AM
This comment is written in a different language than the report. It is hidden for comfort reasons
Click here to view it anyway...
up votedown vote
Chiara 12/18/2019 at 04:07 PM
Anche io l'ho ricevuto.
Come funziona questo oggetto?
up votedown vote
Cristina 12/24/2019 at 12:12 PM
I received the same s**t and ordered the same item!
how could we do now?
ho ricevuto la stessa m***a e ordinato lo stesso articolo. Come potremmo fare adesso?
up votedown vote
Emmanuel 12/26/2019 at 05:04 PM
I ordered the robot cat toy about 40 days ago. Got a cheep junk plastic toy instead of the robot that speaks in Chinese only (something like a song). The "manual" is written only in Chinese, so I cannot read it. This product has nothing to do with the item I have ordered.I have asked to send to me the right product or give me information to return the junk toy and refund my money. I am waiting for their reply.
up votedown vote
Karoolus 12/27/2019 at 09:49 AM
Same thing happened to me.
I ordered the pet robot and received the same white junk robot.
Filed a complaint with PayPal, will see what they have to say.
up votedown vote
broomster 12/03/2019 at 07:42 AM
paypal have closed their reporting site today so I cant even complain ir contact them. total scam
up votedown vote
scamed 12/03/2019 at 08:08 AM
they may rename themselves into SCAM INTERNATIONAL
up votedown vote
Enlightened One 12/04/2019 at 04:10 PM
From looking at other sites reporting complaints, there have got to be in the region of at least 200 counts of fraud. I’ll be looking to write further complaint letters at the weekend so will share the details when done - not going to give up as I’m so mad at PayPals behaviour and seemingly unwillingness to prevent other consumers from being scammed
up votedown vote
jjfitzy 12/04/2019 at 05:00 PM
Yup, I'm another victim. Paid purposely thru PayPal so I would be protected against this type of scam.
Using PayPals resolution process at the moment.
1. Sent email to Applepod requesting refund because they shipped cheap childs camera instead of projector.
2. Received email from Applepods offering 35% refund and explaining how "difficult" it would be to return to China...
3. Responded with "Hell No" either shipped the original product or refund 100%
Will see what happens.. Not hopeful after seeing this thread..
up votedown vote
macoy2003 12/06/2019 at 11:29 PM
I actually have the EXACT situation as you! please help me get our voices heard, call PayPal and even writer a letter. Thanks
I need help with you guys! I'm disputing the same issue with the same seller (http://filippo.store) I escalated it already with the complaints department..We need to make our voices heard, as this is not right. I would like, if you can help me call PayPal regarding this same case, and escalate your cases as well. This seller is doing an elaborate fraud. Im Not doing this for the money, but im doing this in principle of what is Just and Right. Please help me communicate your same situation with PayPal. Thank you
up votedown vote
Bill 12/05/2019 at 09:00 AM
I ordered at home planetarium for Xmas the item I received was a child's night light. I contacted PayPal straight away through the revolution centre and then had further contact via email from the seller apologising and offering me a 35%refund, as its a busy time of year I agreed for the 35% which I was told they would do it immediately then received another email saying that they will give me 30%refund and will take 3 to 5 working days for the return so I sent a email back to them saying that is not what was agreed and I will be contacting PayPal, paypal have then escalated the dispute and waited for response from seller to which they have then said they want the item back and forwarded a return address which was in Chinese with no English translation and my post office won't send it back without a English translation along with the Chinese translation so I have done more research translated the Chinese address to a construction Co and I have been on the phone again to PayPal and reported that have told them if they check the address themselves along with the sellers email it comes up as PayPal scam which they are now informed and have said that they are looking further into it and that I haven't been the only one to report this all this is really giving me a headache. The return address on the packaging which I received the child's toy is different to the one PayPal have provided. Has anyone had any better news
up votedown vote
Td6205 12/06/2019 at 09:01 AM
I ordered a pocket projector. Got a baby camera. Costs the same if not more to send it back with tracking. This is what they do!!!!! Super scam!!!!
up votedown vote
CB in NC 12/06/2019 at 05:21 PM
Just got back from Post Office (again). Cost me $23.50 to mail with tracking only; no need for signature as per Will with paypal. Followed instructions paypal sent me and there is not a button for me to respond in Resolution Center so had to call again. Wait time 43-64min. Got callback and spoke with John. He entered tracking number and said that once it enters China it is considered delivered and I would receive my refund within ~3-5 days. No matter what, this has cost me hours of my personal time and ~2 gallons of gas to post office twice. I'll still need to upload the receipt for shipping refund (tomorrow... had enough of this sh*t for today). Oh, I got the number to call to file a complaint with Post Office 1-877-867-2455 because this scammer is committing mail fraud also. I suggest everyone call them too.
up votedown vote
Max 12/06/2019 at 08:22 PM
Got scammed too. Planetarium thingy to Germany :) shop was posted on Facebook and I swear, this is the first time I got scammed on the web in over a decade of online shopping. I followed the instructions above and activated FREE RETURNS on my PayPal account wich is even possible after you filed the complaint. Gonna send the item back on monday with the most expensive service I can find at dhl :) since file Complaints are automated on PayPal I hv 2 enter a valid tracking nbr. Calling PayPal Doesnt help in any ways as you guys can see cause the account is still lively scamming ppl and not closed down by pp security. This is a big time fraud and believe me, I am gonna CRUSH that stupid children's good night lamp with a hammer and send it back to tht fake Adress with a letter inside telling them scammers to go fuk themselves. This has been such a hassle and I am really pissed at paypal too... Them advertising big time on the main page bout buyers protection BUT as we all can see, it's more of a sellers protection haha. So many complaints worldwide and the account is still operating but pp is freezing your money for 14days when u get a return bc of fraud protection. This is ttly ridiculous. This one's a big one, so EVERYONE activate free RETURNS, use the RIGHT address as in the comments above and let paypal pay for all the shit.
up votedown vote
macoy2003 12/06/2019 at 11:37 PM
I need help with you guys! I'm disputing the same issue with the same seller (http://filippo.store) / Applepods.ltd I escalated it already with the complaints department..We need to make our voices heard, as this is not right. I would like, if you can help me call PayPal regarding this same case, and escalate your cases as well. This seller is doing an elaborate fraud. Im Not doing this for the money, but im doing this in principle of what is Just and Right. Please help me communicate your same situation with PayPal. Thank you
up votedown vote
Enlightened One 12/07/2019 at 09:46 AM
I have just created a Facebook Group to try and collate all the details of people who have been impacted by this scam... If we can get as many people to log their details in one place, we can then take this forward as a group complaint against PayPal and see if we can stop them getting away with this.
https://www.facebook.com/groups/783601975436649/
up votedown vote
Enlightened One 12/07/2019 at 05:29 PM
The scammers have set up another site - they have pointed the arriba.store link to a new site
https://triangletop.shop/
Its pretty clear PayPal are doing nothing to shut this fraudster down.
up votedown vote
Bill 12/08/2019 at 08:36 AM
Has anyone checked the packaging that there items came in there is a return address on the back has anyo e other than myself mentioned this to PayPal?
up votedown vote
Will 12/08/2019 at 10:38 PM
https://triangletop.shop/ Is a scam, they just shop the incorrect item and refuse to refund you. Please report them to the BBB or FBI if you are a victim of their fraud
up votedown vote
Will35 12/09/2019 at 02:24 PM
Hey people, why don't we just send back an empty parcel? It would be cheaper and as it has been said in previous answers, once it is on the Chinese soil, it will be declared as "received" And we'll get our money back ????????
up votedown vote
MsTeri 12/10/2019 at 09:26 PM
Me too! On the cat robotic toy. They sent an "educational robot" cheap childs toy. I too was offered 35% back or I can ship it back to china.
up votedown vote
Regina 12/14/2019 at 02:15 AM
This comment is written in a different language than the report. It is hidden for comfort reasons
Click here to view it anyway...
up votedown vote
Enlightened One 12/14/2019 at 10:16 AM
I've had another message from PayPal trying to fob me off by getting me to return the stupid night light to the bogus address in China so I've just sent the below message to their Executive Office escalation team - but I included the DA's office Consumer Protection Unit as well:
Good afternoon,
Thank you for your email via the message centre - I will be looking into the 'return shipping on us' - however, I am extremely disappointed that you have pretty much ignored the rest of my complaint, as well as the 200+ other consumers who have also reported the same fraudulent activity.
In your mail you advised "As an online payment processor, we have no way to physically check goods and; therefore, we are unable to determine differences in product."
As your company is not able to physically check the goods, that's the reason that I reported it to you (as have the other consumers who have been scammed). In my initial report, I supplied the link to the original site which clearly showed what I thought I was purchasing and I supplied a photo of the product that I received. As you seem to have overlooked this information - I've taken a screenshot from the scam site (which is still trading) which shows an all black star projection unit, plus 2 discs with star systems on it. I have attached a photo of what I received - a cheap purple night light with a USB lead, not a black projection unit, no discs and no aperture on the nightlight to insert a disc. What I and other consumers have received,... Read more
up votedown vote
jmlozano 12/14/2019 at 06:55 PM
I also was scammed by this company that sold a handheld instrument and midi controller and Paypal must resolve in favor of all their customers because this company is a fraud!
If your case is not solved join in facebook the group "Paypal is supporting criminals"
up votedown vote
jmlozano 12/14/2019 at 07:15 PM
This comment is written in a different language than the report. It is hidden for comfort reasons
Click here to view it anyway...
up votedown vote
Sy 12/16/2019 at 09:54 AM
Same issue,
ordered the cat robot,
sent a cheap ass toy robot that doesnt speak any english. nothing like the product i ordered.
Paypal still want me to return the product, but at least paypal have agreed to refund the postage (along as it doesn't cost more than £15)
up votedown vote
CB in NC 12/16/2019 at 06:37 PM
Okay... it's been 10 days since I mailed the crappy, $5 piece of S#*t item back to China and no word from paypal, so I called them again. I initially spoke with a Cust. Serv. Rep. Rose who kept telling me I wouldn't receive my $46.98 reimbursement until the tracking says 'delivered'. I explained this was most likely a bogus address and that I had already received the poatage refund of $23.50, and that the USPS receipt clearly says "International China". I then ask to speak to a supervisor. I was on hold for almost 20 minutes and Marvin finally answered. He told me I was being recorded and I said "I'm also recording this" :). I explained everything again and that I had been told several times, and most recently by Will and soon thereafter John, that paypal could not track inside China and that I would receive my reimburdement when it enters China, and that I had meticulous done everything by paypal policy. After a few round-and-arounds with Marvin, he requested I email him the USPS receipt and he would "do something now". I emailed the receipt and upon him receiving it he told me my "claim had been resolved in my favor" and I would receive the reimbursement to my credit card in 2-5 business days. So waiting again!!! But I think this time, hopefully, will be the end of dealing with paypay. I suggest others that have been scammed to to always kick their complaint/claims to a supervisor.
up votedown vote
Enlightened One 12/19/2019 at 09:23 AM
Just a quick update - quite a few members of the Facebook group have started reporting that they are getting their refunds in full (some have posted the product back - some haven't). I think we are now reaching a 'tipping point' where so many people are complaint to the PayPal customer services team and the CEO that they just want the noise to go away.
If you have not yet received a full refund - don't give up, don't let the scammers win and don't let PayPal earn profit from fraudulent activity.
Good luck everyone!
up votedown vote
johnplacenet 12/29/2019 at 07:23 AM
I GOT SCAMMED TOO :/
here is a link to see what I ordered and what I received UGH.
https://ibb.co/RP0vq9K
up votedown vote
Maisy 01/02/2020 at 07:50 AM
I ordered 2 projectors for 86usd but received 2 cheap child’s cameras
i returned the items at a cost of £27.11
i eventually got reimbursed the cost but only £15 for delivery so out of pocket £12 as a result
up votedown vote
Report #198642 01/03/2020 at 07:39 AM
Ordered a beamer for 49 euro
Got a children camera worth nothing
Theres no existing adress so you cant send it back
Paypal wont give the money back since you recieved something and cant send ik back.
Perfect scam, they use paypal rules for it
-------------------
Paypal know about this scam on a large scale
Wont do anything about it
So paypal says, in other words, they’re ok with it
Pseudonym : Applepods.ltd
up votedown vote
Jacob 01/05/2020 at 07:26 AM
Pure scam,
I purchased a mini projector, and paid extra for fast delivery :-)
After having paypal involved they sent a babies camera that didnt even work!
Paypal paid back in full , no need to send them back their sxxit camera.