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Fraudulent website
pass-travel-usa.com
| Date | 11/30/2022 |
|---|---|
| Pseudonym | pass-travel-usa |
| Url / Website | https://pass-travel-usa.com/ Scamdoc Trust Score | Contact / Whois info |
| Scam contents | A fraudulent website impersonating the United States Government and duping people out of their money. |
| Comment / Review | The website claims to offer passport renewals and other passport-related services; however, they're fraudsters.These people are stealing citizens' personal and confidential information along with their money. Be cautious and do not give them your personal information.
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| Attachment(s) |  |
| More info + |
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Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
up votedown vote
Report #574619 11/30/2022 at 01:58 PM
They offer passport applications, renewals & Lost/Stolen Reports links. These are not the US gov't forms, but look identical.
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Do not use this site for Passport renewals & applications, etc, it's fraudulent. Only use the Government site. They charged me $52.85, I've already reported them as a scam to my financial institutions and closed down my CC. The customer service #321-221-5210 rings, no one answers it and their customer support email support@easy-form-filler.com is fraudulent and does not repsond.
Fraudulent email : support@easy-form-filler.com
Pseudonym : Passport renewal & application forms
Telephone : +13212215210
up votedown vote
SEW21 01/10/2023 at 10:42 AM
Did you also report your passport as stolen and apply for a new one? I'm concerned about them stealing my identity, as my CC realized it was fraudulent and shut it down.
up votedown vote
Jean 01/10/2023 at 02:46 PM
I'm concern about my SSN, my card is blocked
up votedown vote
Meg 01/10/2023 at 08:49 PM
same. How do I stay on top of ID theft???
up votedown vote
Ma 01/12/2023 at 12:43 PM
How do we block our information? What’s the next step?
up votedown vote
zack 01/26/2023 at 03:51 PM
I also fell for this. I'm more worried about them having my SSN, what is everyone else doing to try to fix the mistake?
up votedown vote
P 02/02/2023 at 12:47 PM
I also fell for this. I put in my information, but never put my credit card information in. Do you know if they have access to my information I got to the credit card payment page. I am worried about my SSN.
up votedown vote
ONTOYOU 03/02/2023 at 02:03 PM
Yikes! yep, they charged me 128,95 and I asked how I get receipt that I paid for my Passport already? They did respond and supposidly refunded me....only 63.00, waiting on response for the last 67 dollars? they stated the fee is for them to review to make sure the paperwork is filled out correctly. WHAT!! I DON'T NEED HELP FILLING OUT A FORM!!
TOTAL SCAM!!!
up votedown vote
dly 03/06/2023 at 10:26 AM
I also was scammed. Canceled my credit card. I found a number on line for the Pass Travel USA company - 321-221-5210 - I called and was able to speak with someone. They said the charge $131.was for the "service" of = allowing me to fill out application (stupid because you can do that for free on the government site), the prepaid shipping label - never received....and insurance.....didn't purchase any insurance. When I told them it was a scam they said I would be refunded and my information would be deleted from their system . They sent me emails documenting this, but how do I really know , all I have is an email. I already processed a dispute with my credit card company, but as others have said worried that they have my social and other personal information.
up votedown vote
Alex 03/06/2023 at 11:49 AM
I just realized that I was scummed. Does anybody know what to do now. i am calling my CC institution.
up votedown vote
Sadly Scammed 03/16/2023 at 05:34 PM
Sadly I was scammed too. Bank is clawing back $131.95. US Passport Services said they NEVER collect online and we should report scams to PassportVisaFraud@State.Gov. However just noticed on US Gov. website that Passport online applications were paused on March 8, 2023 (please read it for yourself), is there a connection with this scam or other scamming problems? Freezing credit report with 3 reporting agencies. Contact your bank for specifics.
up votedown vote
Missy Simone 03/22/2023 at 02:31 PM
Did u ever get an update about what to do bout the ssn
up votedown vote
Missy Simone 03/22/2023 at 02:31 PM
Did they ever told u bout how to block the information?
up votedown vote
Tom R. 04/06/2023 at 08:38 AM
Hi. I too was duped. Has anyone on this thread experienced ID theft or other fraud related to having used this outfit or was it just scammed from money on using the form filler?
My Name is Tom
up votedown vote
Irene 04/20/2023 at 06:32 PM
I wish I had seen this page earlier! I was also scammed. Has anyone had any other fraudulent activity from submitting your personal info on this site??
up votedown vote
Jen 05/02/2023 at 12:55 PM
I was also duped-- but I thought I was on the government site when I filled it out---
up votedown vote
Sam 05/23/2023 at 12:59 AM
Omg i put in my information into this website and when i opened their pdf they sent me i opened and realizedbi had been scammed! Scary they have all my information! I cancelled card but they my social security and everthing about me. What are you guys doing to protect yourselves? I am going to join one of the security monitoring sites anything else you recommend.
up votedown vote
Cooba 05/23/2023 at 04:09 PM
I was also scammed. I am terrified about all the personal information they have. I’m canceling cc and disputing through my cc company, but this is still so scary.
up votedown vote
TYoon 06/05/2023 at 08:44 AM
Thank you to everyone that left comments! I wish I saw this thread sooner as well so that I wouldn't have gotten scammed myself. I called my CC company to dispute the charge, so we'll see what happens.
up votedown vote
Robin 06/12/2023 at 05:23 PM
Has anyone had any fraudulent activity after giving them your ssn?
up votedown vote
Reggie 06/20/2023 at 11:27 AM
I feel so foolish for putting in my info in a site I thought was legit until after. I put a freeze on the credit and disputing with my bank currently.
up votedown vote
Molly 02/08/2024 at 02:40 PM
I too was just duped with this website and it was for my son's passport for a mission trip and the credit card can't cancel it and have to mail request because he's a minor to all credit agencies. I'm so worried I just messed up his credit. I feel so stupid!!
up votedown vote
Tmram 04/05/2024 at 02:13 PM
Anytime you want to use a new website for something official, ALWAYS read the Terma & Conditions first or find "ABOUT US." The fine print states that they are not a government website. You need to make sure that you are always on a .gov website when trying to get a passport, etc.
up votedown vote
Report #589789 01/06/2023 at 01:06 PM
Poses as an online application to apply for a new or renewal US passport. Takes personal information, including social security number, parents' names, places of birth, and birthdates. Takes credit card payments.
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It looks really legitimate, and I am worried now that they will steal my identity because I filled out the online application before I realized it was a scam site.
up votedown vote
SEW21 01/10/2023 at 10:43 AM
Unfortunately i did the same.... did you report your passport as stolen and apply for a new one?
up votedown vote
Never knew 05/21/2023 at 08:02 PM
I also used this website. Are they actually a scam?
up votedown vote
Report #590154 01/07/2023 at 10:58 AM
Passport renewal form; my social security number; my parents' names and birth dates; my credit card #
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I googled passport renewal and this came up. I thought it was the government website, it was first on the list! I finished the application including my social security number and my parents' names and birth dates! Then I paid with a credit card and submitted and it took me to a place to fill out another application for another fee! I am very concerned that they will use my social security and other information to steal from me.Please help!
Cynthia Kelleher
up votedown vote
Report #591275 01/09/2023 at 10:35 PM
Personal info requeat
up votedown vote
Report #591835 01/10/2023 at 11:17 PM
Poses as an online application to apply for a new or renewal US passport. Takes personal information, including social security number, parents' names, places of birth, and birthdates. Takes credit card payments.
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The website claims to offer passport renewals, etc...I was in a rush and not paying as close attention as I usually do--the site seemed legitimate, but I received a credit alert from my CC company immediately after filling out the form. I am worried now that my identity is at risk for theft because I filled out the online application before I realized it was a fraudulent site.
Files for this comment
up votedown vote
Report #592904 01/12/2023 at 04:30 PM
Website offers to renew a passport and charges $60 but in reality does nothing. Website looks very legitimate but apparently only takes your money.
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Fraudulent website for obtaining a passport
up votedown vote
Report #595424 01/17/2023 at 04:51 PM
pass-travel-usa renew passport
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They charged me $62.00 to renew my passport and wanted $130 for a new passport. Luckily I caught it before sending them the check. The forms look like legit like government forms. Phone number is strange and goes to voicemail if no one anwers
Fraudulent email : support@easy-form-filler.com
Pseudonym : pass-travel usa
Telephone : +13212215210
up votedown vote
Report #601102 01/29/2023 at 03:52 PM
Claim to help applicants obtain passport .
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collect all personal information but you can’t submit it thru their website
Pseudonym : Pass-travel-usa.com
up votedown vote
Frank 02/02/2023 at 01:12 PM
I started the pass-travel-USA.com application and entered my SSN, address and other private info. What can I do to protect my identity? Thanks
up votedown vote
MayB 02/03/2023 at 01:37 AM
Hey Frank, this link might help you
https://www.usa.gov/identity-theft
up votedown vote
Report #607014 02/10/2023 at 05:28 PM
I put personal info into this site and paid for it and now worried my info will be used...
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not good....
up votedown vote
Roy 02/27/2023 at 02:52 PM
I realized after starting the application process that this was not the government website. I closed the page after typing in my info. I filed an identity theft report just in case they attempt to misuse my information.
up votedown vote
Cesar 03/03/2023 at 02:46 PM
My wife entered my kid's information ssn etc on their first page, then pressed "next" and when she got to the "pay" section she realized this page was a scam so she pressed back to get to the first page and then closed the internet window. Does anyone know if the scammers were able to collect my kids information?
up votedown vote
Report #622404 03/16/2023 at 05:15 PM
Mother In law put all her personal information not knowing better. She got an email stating to look I. Scam or junk for instructions how to send copies of her personal information.
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Scam scam
Pseudonym : pass-travel-usa.com
up votedown vote
Report #623259 03/18/2023 at 08:29 PM
New Passport Easy Form Filler
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I selected this site since it looked like the US Department Travel site to fill out my passport application. It sent me the forms filled in after being charged $59. I haven't applied for one in a long time and never received an email follow up. I started searching and saw this scam warning.
Pseudonym : Pass-Travel-USA
Files for this comment
up votedown vote
Mike 03/18/2023 at 10:41 PM
I just used them, pretty sure they stole a whole bunch of information... I feel rather dumb.. oh well notified all credit reporting agencies. Did a 1 year alert will probably change it to 7
up votedown vote
Report #623406 03/19/2023 at 11:03 AM
I paid passport fee and gave information
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Possible fraud
Pseudonym : pass-travel-usa.com/us-passport
up votedown vote
Beff 04/05/2023 at 05:56 PM
I was filling out the form and got as far as parent information before I realized these questions were not standard on passport renewals and was so mad at myself for falling for a scam site. I was in such a hurry and just wasn't paying attention. Thankfully I did not submit any information, but any insights on if this site was monitoring keystrokes and already has all my information?
up votedown vote
Report #639307 04/27/2023 at 01:57 PM
Passport information
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They pose as passport application and it is just a form filler and they charge money
up votedown vote
Report #639771 04/28/2023 at 03:02 PM
I submitted a request and charged for a fraudulent passport.
Fraudulent email : support@passport-help.zendesk.com
up votedown vote
Debbie 04/28/2023 at 03:03 PM
What do if I already submitted the form and now I realize it was a fraud?
up votedown vote
Rob 04/30/2023 at 05:43 PM
I actually don't think this is a scam site. I think it's a horrendously poorly designed and completely deceptive middle man business that aims to make completing these forms easier. After I completed the form, paid the fee and printed out the materials, I realized that I still had to print my forms out, and send them in with an additional payment to the state department. I contacted the company immediately. I received a response from customer service pretty quickly saying they would refund all my money. Given that the product actually does work and they integrate with the postal service and they use an enterprise customer service management tool for handling inquiries, I do believe they are actually attempting to be a legitimate business. But the entire process is very deceptive. I still put a freeze on my credit accounts to be safe, though.
up votedown vote
JB23 05/20/2023 at 02:25 PM
Did you actually get a refund?
up votedown vote
JB23 05/20/2023 at 02:44 PM
And how did you contact them?
The only contact information is shielded through a Registrar account:
Contacts
Technical contact
State: WA
Name: Whois Agent
City: Kirkland
Email: cvqxrhjj@whoisprivacyprotect.com
Phone: +1.4252740657
Organization: Whois Privacy Protection Service, Inc.
Postal code: 98083
Address: PO Box 639 C/O pass-travel-usa.com
Country: US
Fax: +1.4259744730
Owner
State: WA
Name: Whois Agent (935327183)
City: Kirkland
Email: cvqxrhjj@whoisprivacyprotect.com
Phone: +1.4252740657
Organization: Whois Privacy Protection Service, Inc.
Postal code: 98083
Address: PO Box 639 C/O pass-travel-usa.com
Country: US
Fax: +1.4259744730
up votedown vote
robmagnuss 05/20/2023 at 06:15 PM
I contacted them right after it happened using the following link:
https://easy-form-filler.com/contact-us/
My card was actually never completely charged (still hasn't been - I've been checking). I imagine they do batch payments or the payment was only pending before it was removed by the company. When I completed the Contact Us form above, I expressed that I was pretty frustrated and they responded within 24 hrs saying they would refund the payment. I received a system-generated confirmation email as well. Again - I really think this is a poorly designed, deceptive/unethical user experience created by an actual, legally run company - and not a scam.
up votedown vote
Report #640962 05/02/2023 at 01:05 PM
Deceptively acquired my personal information for passport renewal.
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I submitted my information. I have activated a fraud alert on my accounts.
Telephone : +13212215210
up votedown vote
Report #642350 05/06/2023 at 11:01 AM
They are a fraudulent website impersonating the United States Government and duping people out of their money under the pretense of applying for a passport renewal.
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They appear to be a government website for passport renewal at fist glance. They take much the same personal information as is needed for an actual passport application and then charge a $62.50 processing fee.
Pseudonym : pass-travel-usa.com
Telephone : +13212215210
up votedown vote
Burned once 05/17/2023 at 01:36 PM
I can't believe, in my rush to renew my passport, I fell for this. Thankfully my bank, WF, sent an immediate Possible Fraud Alert which made me curious.
After canceling my card & filing a claim I went back to the website where I then saw the statement below in very tiny font at the bottom of the page.
"We are an optional third party service not affiliated with the U.S. Government. Legal advice is not provided or gained through this website. The service provided by this website is optional, and not mandatory. A fee is charged for the services provided."
© Copyright 2023 pass-travel-usa.com. All rights reserved.
up votedown vote
Keep alert 05/18/2023 at 03:21 AM
I did the same mistake. Shame on you Google for putting this scammer website as the first result from a search of "passport renew". I became alert when I was at the payment page and quit the process. Like other people, I have my credit reports freezed at the three major credit bureaus and also added a credit alert for one year (renewable). Following others' suggestion, I filed a complaint at FTC. Today, I notice that this scammer website is no longer in the google search result. I guess the government took an immediate action to urge Google not to make such ad money. Thank you Uncle Sam. Hope that the government would also force this scammer to permanently delete all personal info we have pitifully entered. Figure crossed.
up votedown vote
Susan A 05/20/2023 at 05:43 PM
Definitely agree. I did the same thing. First website that popped up and stupid me didn't think about renewing through US government since this is my first time renewing. I've put a freeze on my accounts but unfortunately accepted the scam call from my credit card and have to file a dispute once it hits my accounts. Google needs to do better....
up votedown vote
Report #648131 05/23/2023 at 05:29 PM
advertises online passport renewal
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shows application and asks for personal info
up votedown vote
ID10T 05/25/2023 at 08:11 PM
I filled it out…tried to submit…would not submit.
So I googled for issues and came across this.
I thought it was a government affiliated site.
I filled out the government form right afterwards.
up votedown vote
K-Friez 05/26/2023 at 05:17 PM
I was entering my information and then my phone froze. I never completed the purchase, does anyone know if they will have my information since I typed it in? And, has anyone had issues with identity theft since using this website? Again, I never completed it and made the purchase, Im just paranoid now
up votedown vote
Report #651087 06/01/2023 at 10:43 AM
I thought this was a legit site to get a passport.
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Something didn’t look right so I did a search and it is fraudulent.
Telephone : +13525198272
up votedown vote
Report #651543 06/02/2023 at 05:51 PM
Site claims to assist in completing the forms to renew a passport. The U.S. Department of State has the same forms.
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My spouse used this site when completing the paperwork to renew her passport. After completing the forms with lots of information and paid the fee the forms were completed separately on the Dept of State site. We’ll update all data on Lifelock and hope for the best.
Pseudonym : Pass-travel-usa.com
up votedown vote
Jane-Sue 06/09/2023 at 06:12 PM
I can't believe I fell for it! I did not read the fine print. Anyway, I called my credit card company to dispute the charge and asked if I should replace with new credit card numbers and also filed a identity theft case?
The representative from the Fidelity credit card told me that no need to replace with a new credit card numbers, they have seen it many times in the past with this type of company or this company?
the Pass Travel U.S.A is somewhat legit, the whole purpose was trying to collect your fee, and not stealing your private information so the law enforcement would go after them. But why did they also ask for your parents information on the form? When the regular DS-82 form did not, if they are not trying to steal your private information?
Still debating if I should freeze all my credit with major 3 credit companies.
up votedown vote
robmagnuss 06/09/2023 at 07:40 PM
For what it's worth, the customer service rep told me that they collect that weird parent info because their system uses branching logic to determine which forms you need to fill out (apparently there are edge cases that require different information). It's just very poorly done - the fact that they don't explain this on the form is just a horrendous user experience. Not to mention the fact that they play down the fact that they style their site to look like a government site. It's just a poorly run company it seems.
up votedown vote
Jammy 06/16/2023 at 01:07 AM
I also fell for this site and am really annoyed. But my bank immediately alerted me to it possibly being a fraudulent site so I did not authorize the charge. My question is though that I completed a form to report my passport lost (although I just found it). Do they have the ability to report my passport lost?
up votedown vote
Report #659485 06/25/2023 at 01:08 PM
They offer passport applications, renewals & Lost/Stolen Reports links. These are not the US gov't forms, but look identical.
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They charged me $130.00 for expedited renewal and I am unable to contact them for follow up. Very frustrating!
Fraudulent email : support@easy-form-filler.com
Pseudonym : Passport renewal & application forms
Telephone : +13212215210
up votedown vote
al 06/26/2023 at 10:28 AM
I too have just fallen for this site in my frenzy to get passport renewed. I put my ssn in, my husband's info, parents, everything. I did not submit and went back and exited out of the page but I am really worried about just having that stuff typed in and letting it sit there. Sham on google for having this pop up immediately when searching for passport renewal.
up votedown vote
Report #663666 07/07/2023 at 09:03 PM
filled out my form to get a renewal on passport
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they are scammers, according to a person we know who deals with scammers, these people are in India. Has anyone had ongoing issues with this company.
Fraudulent email : support@easy-form-filler.com
Telephone : +13212215210
up votedown vote
Di 07/11/2023 at 06:45 PM
I fell victim to this stupid site, too, in my rush to renew my passport and never having done so before. I used the link robmagnuss shared to try to get my money refunded. My husband feels slightly better about not having our information stolen, but we still canceled the credit/debit card used. I feel so dumb.
up votedown vote
Report #665238 07/12/2023 at 05:18 PM
The website claims to offer passport renewals and other passport-related services; however, they're fraudsters.These people are stealing citizens' personal and confidential information along with their money.
Be cautious and do not give them your personal information.
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I can't believe I fell for this! Not so much the money but they have every bit of information about me to create an identity. It wasn't until today, when I went the US Post Office for my passport that I realized I had been scammed. Even when I had my picture taken at AAA they told me the form didn't look right to them.
Today I called the telephone number on the form and they didn't answer with a company name - I was told to leave my name, email and phone number. An Asian girl called me back and I told her to immediately refund my $52.85 - that I had just found out I had been scammed. The money is already on it's way to my back as a refund. I received an email from her about all the "work" they did for my application but I wrote back to issue the credit IMMEDIATELY or I would contact an attorney, the government and the Post Office. I received the refund a few minutes ago.
WATCH OUT PEOPLE!!! EVEN IF IT LOOKS LEGIT IT'S NOT!!!! I'm a SEASONED computer user (I even build them) and I can't believe I've been scammed. My credit rating went down too!! I'm so furious right now I can't believe what I did!!! BE CAREFUL!!!!!!!!!!!!
Fraudulent email :... Read more
up votedown vote
TAMRA WELLS 11/06/2023 at 11:25 AM
What do I do if I just applied at this sight for a passport? Do I need to report my SSN compromised or do I just watch it?
up votedown vote
Tal 07/16/2023 at 12:25 PM
I fell victim to this site too. I was just in a hurry to renew my passport and did not realize that I was not on a government site. I feel dumb as heck as I am usually very cautious. After giving this site my credit card information, I tried to use my credit card at a local restaurant and it was declined. I have placed a fraud alert on my account and now will be requesting a new credit card. I hope that it is a legit site and just a shady one by charging a fee for forms that are free instead of a true fraudulent site that steals people's identities.
up votedown vote
Roxie 08/05/2023 at 04:34 PM
I’m so sick right now for being duped by this website
up votedown vote
Juan Valdez 01/02/2024 at 03:08 PM
I also fell victim and placed the appropriate credit freezes. They responded and said they would refund my charges, they are still pending on my account.
Has anyone had any direct attempts to steal their identity or any other related scamming after this?
up votedown vote
fool 01/11/2024 at 05:37 PM
I cannot believe myself done this. I was in the hurry to renew my passport. They are the first came up. I filled all my personal information and submit. Now my personal info is in their hand, anyone can suggest anything to protect myself from further damage?
up votedown vote
Abii 01/17/2024 at 10:50 AM
As mentioned above by MayB, you may be able to get a refund via Chargeback:
https://info.scamwatcher.com/best-practices/disputes-chargebacks/
up votedown vote
Pity 02/12/2024 at 08:04 PM
Did a Google search and it was first to pop up. Unfortunately, I filled out every bit of the documentation and sent it. Got the download and realized I've been duped. Immediately asked for a refund of $85. Not certain what will happen with this transaction. Fortunately, I had a freeze on my credit but they did a credit inquiry. Not sure what credit score has to do with getting a passport. Have to wait 7 to 10 days for a new credit card and placed a fraud alert. Have empathy for everyone who has suffered this.
up votedown vote
Lotus_1219001 02/14/2024 at 01:26 PM
I just want my money back from these people the 88.83 to my account
up votedown vote
Mark 02/26/2024 at 06:58 PM
Lotus, you should delete the images you uploaded. They contain sensitive info.
up votedown vote
Dude 02/27/2024 at 01:31 PM
I went to this website, filled out my personal info, paid a little over $67.00, messge stated for me to download the application, i didn't because it stated it was sent to my email address. Next day i check my emails, no email from them, charge went through, called the credit card company, asked for a new card, explained it was a scam website, faught the charge, then took steps to prevent idenity theft. I don't care aboute losing the money, I'm more worried about my personal info given to them.
up votedown vote
Shane 03/26/2024 at 04:16 PM
I too fell for the scam! I can't believe I actually fell for it when I am usually cautious about suspicious web pages and very careful who I release my personal info to. Being in a rush to renew our passports, this is what happens for not paying attention. Can anyone update on if they've tried using your identity? I called The Federal Trade Commision to file a claim and put a Fraud Alert on our credit in case this becomes an identity theft case. My bank stated I have to wait for the charge to clear in order to request a refund. It's disgusting there are illegal websites out there doing this to innocent people.
up votedown vote
Kris 05/01/2024 at 10:28 PM
Just like everyone here, I was in a rush and fell for it. I just reported them to ftc. Anyone here got some ID issues due to this?