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Fraudulent website
brunecouture.com help@brunecouture.com
| Date | 02/05/2024 |
|---|---|
| Fraudulent email | help@brunecouture.com |
| Url / Website | brunecouture.com Scamdoc Trust Score | Contact / Whois info |
| Scam contents | I BOUGHT A SWEATSHIRT & 2 PAIRS OF LEGGINGS. 8Y87S-M682UJN ORDER # |
| Comment / Review | HAVEN'T RECEIVED THE ITEMS NOR A REFUND AFTER ASKING FOR ONE THROUGH E-MAIL.
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| Other references | |
| More info + |
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Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
up votedown vote
Daniel Gutierrez 02/07/2024 at 06:33 AM
This comment is written in a different language than the report. It is hidden for comfort reasons
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up votedown vote
Lores 02/21/2024 at 09:16 PM
Bought $57 WORTH OF NOTHING! Had to cancel credit card and dispute the charge. Also sent link to relatives.
Thankfully they had troubles with the website and deduced it was a scam!
up votedown vote
Richard 02/24/2024 at 08:29 AM
Ordered a watch never received
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Butterfly 03/08/2024 at 12:21 PM
Ordered sneakers never received them. USPS said they sent it to the wrong address. I can't find their website after I placed the order. Ordered January 29, 2024. They said I couldn't get a refund. STAY AWAY FROM THEM!!! help@ brunecouture.com. This is my only contact info. And it takes forever for them to respond. A Lisa responded twice.
up votedown vote
Gilbert 03/18/2024 at 07:05 AM
These people are not lying.
I finally received tracking on 3/16 and when I checked the order had not been picked up, suddenly tracking is claiming the order was delivered on 3/6 but placed on 3/2.
I also received email from Lisa.
On top of everything brunecouture had a false link dressed as Tillys who I believed I was purchasing from and after payment I was suddenly dealing with brunecouture.
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Abii 03/18/2024 at 08:38 AM
Have you reached out to your bank or credit card company? They might be able to refund you.
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Mr.Timm 03/22/2024 at 10:21 AM
I have been trying since January to receive 2 pair of shoes from these people. I place the order on 1/13/2024 and they said the shoes was delivered 1/19/2024 6 days after ordering them with no express shipping involved,. Then I received a email from Lisa in February and she said that they were delivered. February 24 she sent a tracking number that said they were delivered .And game me a date that would make the date impossible unless their plant was next door to where I live. I have been trying to get a name of this company to contact the BBB with no avail. I have gone on line to ever site that looks like theirs to tell everyone how much of a scam this was. And I wonder if Dicks know that they ae using their name for advertisement. Lisa is a joke everyone tell everyone that you know to post post post bad remarks on their site. Im sure people we made the rich by now.
up votedown vote
Mauga 04/04/2024 at 02:37 AM
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up votedown vote
Abii 04/04/2024 at 07:37 AM
Hello Mauga, you can try to get a refund through a Chargeback procedure from your bank:
https://info.scamwatcher.com/best-practices/disputes-chargebacks/
Bonjour Mauga,
Vous pouvez tenter un Chargeback pour recuperer votre argent:
https://info.scamwatcher.com/best-practices/disputes-chargebacks/
up votedown vote
dave 04/14/2024 at 10:56 PM
Crooks. Been trying to get merchandise or refund to no avail. Am now involving authorities. Suspect mail theft
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Butterfly 04/17/2024 at 09:50 AM
I'm getting the Authorities involved also. That Lisa is a joke. I made a comment earlier. I failed to tell you all that the USPS said it looks like they deliberately sent it to the wrong address. And have been assigning the same tracking number to everyone's order. I made my order on January 29, 2024. She claimed it went out the same day. Gave me the date they sent it to the wrong address. This is the last email received it on April 12, 2024 from Lisa. " Thanks you for your reply.
Because our logistics service provider needs time to resend your package. And please do not be concerned. We will always pay attention to the status of your parcel and guarantee that you will receive it.We will send you the new tracking number once we get, please do not worry and kindly wait for it.
I hope this clarification is useful. You can contact me again if you have any further questions.
Sincerely,
Lisa." STAY AWAY FROM THEM PLEASE. the credit card I paid the merchandise with they are looking into it.
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dave 04/21/2024 at 07:04 AM
How many ways can you say thieves.
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Orion_1243333 04/22/2024 at 11:38 AM
9405508205499704032581, My USPS tracking # they provided to Discover. A complete lie. None of this stuff arrived at my home. Discover disputed it, then reversed the decision because of their manipulations.