Fraudulent website : travelassist.us.com support@travelassist.zendesk.com
SUSPECTED SCAM!
| Date | 03/03/2021 |
|---|---|
| Fraudulent email | support@travelassist.zendesk.com |
| Pseudonym | TravelAssist/Selma Meholjic GovAssist LLC, Global Support |
| Url / Website | https://travelassist.us.com/support Scamdoc Trust Score | Contact / Whois info |
| Scam contents | We logged on to the official USA Embassy website via this link: https://ceac.state.gov/genniv/ $159 was paid with the understanding that we were paying for the visa on the USA embassy site. We only discovered we had been scammed when we received an email from Selma Meholjic GovAssist LLC, Global Support, requiring a further $160 for paying for the visa. When we replied saying but the visa had been paid for already, the response was: "The $159.00 that you paid was for the processing of your DS-160 form, including expert review, to ensure the highest chance of application success. It also includes the creation of your embassy account, ongoing support through the entire application and interview process. There is also another fee of $160.00 that will be paid directly to the US Government. " |
| Comment / Review | https://www.reviews.io/company-reviews/store/travel-assist-us-com The above link has reviews from people who have been scammed. The scammer has somehow managed to insert their link onto the USA Embassy visa application form where applicants get inadvertently redirected to the TravelAssist.us.com site at the point of payment for the visa.
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| Other references | |
| More info + | |
| Warn your friends! |
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8 comments
Reviews and comments left by Internet users are sorted in chronological order and are not checked a priori
up votedown vote
vai_ven 03/29/2021 at 07:13 AM
They create an account for you at the embassy so you can pay the fee. I had already paid it through my account so they asked to send them my account and password?
up votedown vote
ARADO 04/19/2021 at 12:57 PM
hi there I have the same problem with them please watch out big scam
up votedown vote
ALERTO 05/23/2021 at 08:30 PM
This comment is written in a different language than the report. It is hidden for comfort reasons
Click here to view it anyway...
up votedown vote
Sami 08/24/2021 at 06:08 PM
Were they helpful or just scammers
up votedown vote
Cristina 10/18/2021 at 06:59 PM
They helped me and I got my visa after paying embassy fee of another $160. It took them 2 months, service is ok, agents are nice
up votedown vote
Jenyy 03/25/2022 at 09:30 AM
They are Scammer don't be fooled, like me 😌
up votedown vote
GovAssist LLC 04/06/2022 at 03:30 AM
Hello everyone, GovAssist, LLC understands your concerns. Let us clarify our service to minimize your worries.
GovAssist, LLC is not a fraudulent website or company. We’re a private travel service provider that offers consultation and support throughout your visa journey. On each website under GovAssist, LLC there is the Disclaimer that explicitly states that we’re not representing the U.S. government and that the mandatory government fees, like $160, are not included in our service price. We haven’t infiltrated a U.S. Embassy application form but provide you with our form.
This is to remind you that the Disclaimer was visible the moment all of you submitted your payment for our service.
We help people, just like any other service provider, to ease a particular process. We consult you to learn about the right visa type, visa requirements, visa options, and visa eligibility. If you’re facing a difficult visa case, we tell you how to solve the problem and suggest which documents would increase your chances of getting visa approval. We don’t issue visas as we’re not a U.S. Embassy or Consulate.... Read more
up votedown vote
Paula 09/19/2022 at 07:03 PM
Yes yes. Disclaimer that they very well know nobody reads. They have the phrase "gov" on their website and name to trick people into believing they are paying application fees to the us gov
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