SUSPECTED SCAM!

Fraudulent website
elyanandco.com contact@elyanandco.com

Date11/10/2026
Fraudulent emailcontact@elyanandco.com
Url / Websitehttps://elyanandco.com
Scamdoc Trust Score | Contact / Whois info
Scam contentsI placed order #2898 on Elyana & Co (elyanandco.com) for two clothing items: Cassia Jeans and Nuza Puffer.

The website advertises delivery within 5–10 working days and shipping within 24–48 hours.

On 25 October 2026, I received a shipping notification containing a YunExpress tracking number (YT2628900708904718). However, the tracking status has remained "Processing", with no evidence that the parcel was ever handed over to the carrier.

On 27 October, I contacted customer service. They apologised and assured me that the order would be shipped that same week. As of 10 November 2026, the tracking status remains unchanged.

The company has provided no reliable delivery date and no proof of actual shipment.

I am concerned that the company may be issuing shipping notifications and tracking numbers without actually dispatching customers' orders, while advertising delivery times that are not being respected.

I have formally requested a full refund and given the company 24 hours to process it.

I am submitting this report to warn other consumers and request that this website's commercial practices be investigated.
Comment / ReviewMy experience with Elyana & Co has been extremely disappointing.

A shipping notification was issued, but the tracking information still shows "Processing" more than two weeks later. Customer service promised shipment within the same week, but failed to provide any evidence of dispatch.

Issuing a tracking number is not proof that an order has actually been shipped.

I consider the discrepancy between the advertised delivery conditions and the actual service a serious warning sign for potential customers.

I strongly advise consumers to exercise caution before purchasing from this website.

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