Scam Warning... please share it!

Date	11/05/2022
Fraudulent email	support@focusnovelty.com
Pseudonym	Focus Novelty
Url / Website	https://focusnovelty.com/ Scamdoc Trust Score \| Contact / Whois info
Scam contents	Ordered items weeks ago and never received them. Support would respond to emails, and even provided a tracking number, but it was fake, just chose random places in Canada by the looks of it. When I inquired, they said it was delivered already, when tracking stated it was 5 hours away from me!!
Comment / Review	Do not trust, it is a scam!!
Other references	focusnovelty.com \| support@focusnovelty.com \| Horrible scam and money lost support@focusnovelty.com \| focus novelty support \| Ova stranica je prevarantska https://focusnovelty.com/.
More info +	Chargeback: how to get your money back after a scam What to do in case of a scam?

Summary

Judge Dredd 04/14/2023 at 02:55 PM

Users have reported negative experiences with Focus Novelty, suspecting it to be a scam. Customers have complained about not receiving their ordered items even after weeks of waiting. Although the company's support team responded to some emails and provided tracking numbers, these were found to be fake, showing random locations in Canada. When customers inquired about the status of their orders, they were told that the items had already been delivered, despite the tracking information stating otherwise.

Several users shared their personal experiences, expressing frustration with the lack of connection to the company's website, fake tracking information, and unresponsive customer service. Some customers, such as Ro, have looked into filing formal complaints and discovered that banks might cover losses if a credit card was used for the purchase. In Europe, for instance, local authorities and the European Consumer Center can be contacted for assistance with fraud cases.

In conclusion, users are generally advising others to be cautious when dealing with Focus Novelty, as they suspect it to be a scam, and suggest contacting local authorities or banks for assistance in recovering any lost funds.