I have been communicating with Jason at customer_service@customfor.me
He is unwilling to refund my money but happy to compensate me $15-$30
The website claims to be a United States company. The items are shipped from China. If I want a full refund I have to send the item to the factory in China to
Mr. TANG Jiang
2nd Floor, No.56 Jianlong Street, Yuanshan Sub-district
Longgang District, Shenzhen City
518000 GUANGDONG
P. R. CHINA
Below is the picture of the item I purchased and a picture of the email I received after purchasing
The other pictures are of the doll I actually received