Member

This is a classic bait and switch. This company advertised a picture of a metal sculpture and then shipped a cheap plastic copy. Then when trying to get a refund the company sent endless emails telling me not to sent he product back to the address listed on the package where the Mail Fraud originated from this address in NJ: 1206 East US Route 130 North, Burlington, NJ 08016. They told me they would offer a 10% return, then 15%, then 20%, then 30% refund and that it would cost over $20 to ship my package back to the address they gave me in China rather than the NJ address listed on the package. FaceBook is great at identifying any "false information" but fails to even look into its advertisers! Here was the last message from this rip off Chinese Company: Dear customer, Thanks for your message. We are so sorry that the goods you received can not meet your satisfaction. According to the policy of our company, before we issue refund, customer need to return back the product, according to our substantial experience, it will cost you more than 20USD for shipping the product back to us, and customers need to be responsible for the returning shipping fee. Besides,we need to pay 5% service charge to shopping plateform and we have paid 20USD shipping fee for the order,in this case,customer need to be responsible for partial cost base on the amount of order, normally 5-10USD. Please return it to the following address: Address：Room 101, Building 4, No. 13, Yilong West Road，Gaobu Town，Dongguan City，Guangdong Province,China Post code：523000 Receipt: Nicolas niko Email address used to defraud customers: service@getforbest.com, cs@catowin.com