Member

Dear Sir/Madam On 19th of June I made and order that have been paid with the Credit card £54 UK pounds. On 29th of June I have received my order, that contained different product. Immediately after unpacking the box at 09:02 (Stockholm, Amsterdam CEST) I have contacted customer service of http://www.archeia.co.uk 1. I have attached a photo of the wrong product, 2. I requested all money back that I have sent (including postal expenses , as it is noted in http://www.archeia.co.uk Terms and conditions http://www.archeia.co.uk/index.php?route=information/information&information_id=5, that postal expenses must be paid by the buyer only in case if one have received right order, nevertheless have changed one's mind and wishes to return the product. In this exact case the mistake was made by http://www.archeia.co.uk, So I did request a full refund including postal expenses) On 29th of June 2017 at 11:14 Stocholm, Amsterdam CEST) I have received a reply from customerservicexintian@gmail.com The person, ( Name ,surname have not been mentioned) , offered me to keep the parcel for myself and sell it to someone. 1. Customer service mentioned that postal expenses will have to be paid by me (referring to http://www.archeia.co.uk/index.php?route=information/information&information_id=5, is not following Archeia's set Terms and conditions, that I have signed before making the payment). 2. Customer service offered to give me some Coupon code 590205 for www.worldmarket-shop.com So I can buy some other product from them 3. One did not say anything about returning my money back In continuation The person from customer service is not willing to accept the wrong parcel nor return me 100% of payment I made to Archeia. After I have requested to contact http://www.archeia.co.uk manager, customer service have ignored my message. Nor Customer service is willing to reply to the message regarding returning me all payment. --- Even thou here it is mention in the reply from Archeia customer service : (Any question please contact us freely....) This is what I have ordered: http://www.archeia.co.uk/women-s/sandals/born-nayru-sandals-womens-tan-0hmaav7z.html?limit=50 size 6,5 And have received some fake adidas shoes size 3 If I do not hear from you until 10th of July 2017,

vente de chaussures en ligne. les articles reçus ne sont pas ceux commandés. les prix indiqués sont inférieurs aux montants prélevés!!!! pas de réponse lors de demande remboursement / retour produit NE SURTOUT PAS COMMANDER CHEZ EUX!!!!!