Member

I ordered 2 PureCare eWatches from a major Facebook promo of the Smart Band on June 04, 2022. I received today June 20, 2022 the 2 supposed watches, but there is no capability for the watch bands to be charged or recharged as the the instructions say to plug in via USB. There was NO cord or anywhere where such can be plugged in. Further it says to download the App first to get the watch to operate. As soon as I went to download the App, apart from requirement of full disclosure of my details, my passport details are required and even on page 2 of the details requirement to take pictures of my passport and download. Obviously I immediately became concerned of identity theft and many other concerns. Am I doing something wrong or is this a Total Scam where via PayPal I have paid US$76.41 for the 2 supposed watches. I have sent a few messages to the registered email address: support@buypurecare.com the PureCare company and it comes back with the exact same email response and does not address any of the concerns. Can anyone else share some light onto this situation as to what I should do. I obviously know I should contact PayPal, but the first thing they will say is contact the Company selling the product first, which I have tried to do. Any suggestions of further action please? Greg